QC Lab Support Technician

The Opportunity:

Executes day-to-day lab operations & support objectives at customer facilities, following a varied set of procedures, focused on minimizing laboratory workflow interruptions. Problems and issues are typically less concrete and frequently changing, and are solved by applying experience from comparable situations in the past and/or selecting solutions within known alternatives. Tasks include end-to-end management of gas cylinders and liquid tanks, dry ice, and instrument buffers, solvents and liquid nitrogen, and supporting quality control workflows by executing sampling. Collects, documents, and organizes data and observations. Communicates activity records, service level metrics and other information requiring explanation or interpretation to team members, supervisors or customers.QC Support Technician

Location: Nijmegen, Netherlands

Contract: Full-time | Initial 1-year contract with the possibility of conversion to a permanent position

About the Role

We are seeking a motivated and detail-oriented QC Support Technician to provide essential laboratory support services at our client's site in Nijmegen. This role is critical in ensuring Quality Control (QC) laboratories operate efficiently, allowing QC analysts and scientists to focus on analytical testing and quality-related activities.

The successful candidate will support a wide range of laboratory operations, including environmental monitoring, equipment maintenance activities, laboratory housekeeping, waste management, and safety inspections. This is an excellent opportunity for someone who enjoys working in a regulated laboratory environment and contributing to high standards of quality, compliance, and customer service.

Key Responsibilities

• Perform environmental monitoring sampling activities.
• Prepare laboratory cleaning solutions and media plates.
• Clean and maintain Laminar Air Flow (LAF) cabinets.
• Perform pH meter calibration activities.
• Carry out glassware washing and preparation activities.
• Support laboratory housekeeping, organization, and readiness initiatives.
• Manage laboratory waste collection, handling, and disposal activities.
• Conduct routine safety inspections, including eyewash stations and emergency showers.
• Assist with inventory, material movement, and general laboratory support tasks.
• Provide cross-functional support to other departments as required.
• Contribute to continuous improvement initiatives that enhance laboratory efficiency and service delivery.
• Ensure all activities are performed in accordance with established procedures, safety requirements, and compliance standards.

Qualifications

• Minimum secondary education qualification
• Experience working within a GMP-regulated laboratory environment is advantageous.
• Previous laboratory support, scientific, or operational experience is preferred.

Knowledge & Experience

• Good understanding of laboratory processes and workflows.
• Knowledge of GxP compliance requirements within a laboratory environment.
• Understanding of Health & Safety requirements and safe laboratory working practices.
• Experience with lean methodologies and continuous improvement practices
• Understanding of customer service principles, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).
• Experience following Standard Operating Procedures (SOPs) and maintaining documentation compliance.
• Experience working to GMP standards is preferred.

Skills & Competencies

• Proficient in Microsoft Office applications
• Strong written and verbal communication skills.
• Excellent customer service focus with the ability to build positive working relationships.
• Good planning, organisation, and time-management skills.
• Ability to work accurately and efficiently in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Self-motivated with a proactive approach to problem-solving and continuous improvement.
• Ability to work independently while contributing effectively as part of a team.
• Flexible and adaptable, with the willingness to support changing operational priorities and working hours when required.

Personal Attributes

• Positive attitude and commitment to delivering a high-quality service.
• Demonstrates accountability and ownership of responsibilities.
• Strives for excellence and consistently seeks opportunities for improvement.
• Respects colleagues and contributes to a collaborative team environment.
• Reliable, dependable, and committed to achieving team objectives.

Working Environment

This role is based within a laboratory and operational support environment and may involve:

• Manual handling activities.
• Waste handling and disposal.
• Working with laboratory equipment and materials.
• Driving a site delivery vehicle.
• Working within a small warehouse or storage facility.
• Working at height using approved mobile safety step ladders.

What We Offer

• Opportunity to work in a modern scientific and quality-focused environment.
• Hands-on experience supporting critical laboratory operations.
• Collaborative and supportive team culture.
• A full-time position with an initial 1-year contract and the potential for permanent employment based on performance and business needs.

If you are passionate about laboratory operations, quality, and providing excellent support services, we encourage you to apply and become part of our growing team.

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Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

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