Business Analyst – OneShop Rollout

For a long-term transformation project with a client in Vienna, we are looking for an experienced Business Analyst – OneShop Rollout (m/f/d).

The role focuses on driving business requirements and business readiness activities for the rollout of OneShop. You will act as a central interface between business stakeholders, IT teams and related business functions, ensuring that requirements are clearly defined, aligned and successfully translated into functional specifications and user stories.

You will support the client throughout the rollout by facilitating workshops, coordinating testing activities, identifying business-related dependencies and ensuring that all relevant stakeholders are prepared for the implementation of OneShop.

Conditions

Location: Vienna

Start: ASAP

Duration: 12 months+ with an option for extension

Capacity: 100%

Working model: Hybrid, 2 days per week on site in Vienna

Project language: English

Your Tasks

• Gather, analyze and document business requirements from business stakeholders and related business functions
• Translate business needs into clear functional requirements, process descriptions and user stories
• Ensure that requirements are complete, consistent, understandable and aligned with the overall OneShop rollout objectives
• Coordinate and align requirements across B2C Portfolio & Go-To-Market, B2C Omnichannel, IT, Security, Operations, Finance and other relevant departments
• Act as an interface between business stakeholders, technical teams and project management
• Facilitate requirements workshops, stakeholder meetings and alignment sessions
• Support the prioritization and validation of business requirements
• Assist in defining acceptance criteria and supporting test-case preparation
• Support functional testing, user acceptance testing and business validation activities
• Coordinate business readiness activities for the OneShop rollout
• Identify business-related dependencies, risks, gaps and open topics
• Drive the clarification and resolution of open issues with relevant stakeholders
• Track requirements, decisions and action items throughout the project lifecycle
• Support change-management and communication activities related to the rollout
• Ensure that business processes, responsibilities and operational impacts are clearly understood
• Contribute to the preparation of rollout plans, readiness assessments and decision documents
• Maintain structured and transparent project documentation
• Support continuous improvement of business-analysis and requirements-management processes

Your Profile

• Several years of professional experience as a Business Analyst, Requirements Engineer, Business Consultant or in a comparable role
• Proven experience in gathering, analyzing and documenting business requirements
• Strong experience in translating business needs into functional requirements and user stories
• Good understanding of requirements-management methods and business-analysis practices
• Experience in supporting digital transformation, e-commerce, omnichannel or rollout projects
• Experience in working with business stakeholders, IT teams and cross-functional departments
• Strong workshop facilitation and moderation skills
• Experience in stakeholder alignment and management of complex dependencies
• Knowledge of testing processes, user acceptance testing and business-readiness activities
• Ability to identify risks, gaps and open topics and drive their resolution
• Structured, analytical and solution-oriented way of working
• Strong organizational and prioritization skills
• High level of attention to detail and documentation quality
• Ability to work independently in a fast-paced transformation environment
• Strong communication and collaboration skills
• Very good written and spoken English skills

Nice to Have

• Experience in the telecommunications sector
• Experience with e-commerce platforms, webshop rollouts or omnichannel environments
• Experience with B2C Portfolio, Go-To-Market or digital sales processes
• Knowledge of OneShop or comparable digital-commerce platforms
• Experience with Jira, Confluence or comparable requirements-management tools
• Knowledge of agile methodologies such as Scrum or Kanban
• Experience with process modelling and documentation tools
• Experience in international and interdisciplinary project environments
• Knowledge of security, finance, operations or compliance-related requirements
• German language skills What You Can Expect

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• Participation in a long-term digital transformation and OneShop rollout project
• A central role at the interface between business and IT
• Collaboration with stakeholders from multiple business and technical departments
• High level of responsibility and opportunities to shape business processes and requirements
• An international project environment
• The opportunity to actively support business readiness and rollout activities
• Hybrid working model with 2 days per week on site in Vienna
• Long-term project perspective with an option for extension

Interested?

Please send us your current CV, including your availability and rate expectations. We look forward to hearing from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.