Account Manager Financial Services

Job Description

As a Medior Account Manager in Financial Services at Capgemini Group in the Netherlands, you will support the growth of our client relationships within the financial sector, with a strong focus on one of the largest banks in the Netherlands.

You will work closely with senior account leadership, delivery teams, and internal practices to identify opportunities, coordinate staffing and solution requests, and help ensure a professional client experience.

Responsibilities:

• Client Relationship Management: Build and maintain day-to-day relationships with client stakeholders in the identified Field of Play (FOP). Develop a good understanding of client needs, challenges, and priorities, and involve the right Capgemini colleagues where needed.
• Account Development: Support the identification and qualification of sales opportunities within existing accounts, ranging from individual consultant requests to smaller solution opportunities. Collaborate with internal CG practice teams to shape relevant responses.
• Sales Planning: Contribute to account plans and sales activities under guidance of senior sales and delivery leadership. Translate agreed priorities into practical actions and follow-up.
• Opportunity Identification: Stay close to client developments, open requests, and internal pipeline discussions to spot potential opportunities early. Work with the wider account team to ensure a coordinated approach.
• Client Focus: Help strengthen client satisfaction by following up on requests, connecting the right people, and ensuring clear communication. Act as a reliable point of contact for day-to-day account topics.
• Commercial Coordination: Support commercial processes such as proposals, extensions, contract follow-up, and internal approvals. Work with legal, CCM, SalesOps, and senior account leadership where required.
• Sales Forecasting and Reporting: Maintain accurate account, pipeline, booking, and opportunity information. Support timely reporting and help identify where follow-up is needed.
• Cross-Functional Collaboration: Work closely with delivery teams, staffing, solution architects, and internal practices to coordinate requests and support the preparation of clear client responses. Job Description - Grade Specific

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Requirements:

Education and Experience: Bachelor’s or master’s degree in business, Marketing, IT, Engineering, or a related field. Around 3–5 years of relevant experience in sales, (account management, recruitment, staffing, consulting, or client-facing) roles, preferably within IT consultancy or Financial Services.

Industry Knowledge: Good interest in, and basic understanding of, the Financial Services industry in the Netherlands. Familiarity with IT services, sourcing, consulting, or staffing is a plus.

Communication and Relationship Building: Strong communication, stakeholder management, and interpersonal skills. Able to build trust with clients and colleagues, while knowing when to involve senior colleagues for guidance or escalation.

Results-Driven: A proactive and structured mindset with the drive to contribute to revenue, bookings, and client satisfaction targets. Comfortable working in a fast-paced environment with multiple stakeholders and deadlines.

• If you are a commercially minded professional with a passion for people, client relationships, and IT services in Financial Services, we invite you to apply and grow your account management career with Capgemini Group in the Netherlands.

Your home base at Capgemini:

When you think of Capgemini Financial Services, you might think of a large organization. But we still do resource management and planning together with well connect team. But the number of requests is growing and that is why we would like to welcome you as a new colleague.

What can you expect from us? Teammates who are there for you and guide you well. Our team is very self-managing. The bar is set high, but together we can fix it! And – if you like it – we will have a drink on the terrace afterwards. Or we all go to the Financial Services barbecue or one of the other activities.

Benefits:

• An appropriate salary and indefinite contract.
• A wide range of training courses that fit your role and your further development.
• 26 vacation days. Fancy a lot of extra free time? Then buy extra days.
• A pension for which the employer's share is paid in full and the choice to supplement it yourself.
• Work from anywhere with our connectivity and working from home allowance.
• A fast laptop and a SIM card that you can also use privately.
• A lease car, NS business card or payment of your travel allowance.

Why this job is a good fit for you:

Because you get energy from human contact and making beautiful matches. And because you don't let yourself be fooled by a bulk of applications and the short deadlines. In fact, they actually motivate you even more. You won't mind going a little longer to finish something or an introductory call with a new consultant in the evening. You can sleep in a little longer on another day, take a sports lesson in between or take your child to school.

Can you tick these off as well? Then we look forward to meeting you!

You are commercially curious, structured, and comfortable working with both people and processes. You do not need to know every aspect of sales yet, but you are eager to learn, take ownership of follow-up, and grow into a broader account management role over time. What else?

Skills (competencies)

Verbal Communication