Hotel Operations Manager (m/f/d)

To strengthen our Hotel Operations in our headquarter at Lübeck, Germany we are looking as soon as possible for a:

Hotel Operations Manager (m/f/d)

You will oversee the seamless operation of all Hotel & Catering services on board the vessels within your area of responsibility. This includes managing the onboard shop, bar and restaurant areas, reception, and cabin services

The area of responsibility includes:

• Ensuring the commercial success of the hotel/catering area on board
• Budget monitoring and cost control
• Develop and implement new catering concepts
• Coordination of the operation, ensuring the service quality and the standards
• Leading, motivating and coaching the team on board
• Responsible for onboard marketing
• Taking care of customer feedback
• Modernization and increasing the efficiency of the hotel & catering operation
• Planning the duty roster and working hours of the employees on board
• Ensuring the maintenance of the catering and hotel areas on board the ship
• Close cooperation on board with the nautical and technical departments and the Captain

Requirements:

• Apprenticeship in Hotel & Catering or degree from a Hotel Management School
• Managerial experience in Hotel & Catering, ideally as Hotel Manager, F&B Manager, or Executive Chef
• Strong decision-making, service orientation, and adherence to food hygiene and safety standards
• Entrepreneurial mindset with economic focus and hands-on approach
• Excellent organizational, communication, and team collaboration skills
• Proactive, responsible, and self-motivated
• Proficiency in Microsoft Office
• Business-level English (spoken and written)
• Class B driving license and high willingness to travel (including aboard our vessels)

We offer:

• A dynamic, dedicated team that enjoys their work and fosters a welcoming, friendly atmosphere.
• Flat hierarchies and short decision-making paths
• A promising position in an established and successful company
• An extensive introductory phase
• Attractive free journeys on our ferries
• Modern office space with a fantastic view of the Skandinavienkai and the Trave River

If you are target-driven, cost-conscious, and motivated to take on operational responsibility and lead a dedicated crew, we encourage you to apply.

We offer a competitive compensation package aligned with the responsibilities of this permanent role.

We look forward to receiving your application, including your salary expectations and earliest possible start date.

Kindly ensure that your CV is submitted in English.

Application due 9/30/2026

Start date As soon as possible

Position category Hotel Operations Department

Workplace Travemünde

Homepage ttline.com

Contact Isha Vedak Human Resource Specialist