Retail Support & Operations Intern

Company Description Hi there, potential colleague! Join us in our mission to become a driver of positive change in the eyewear industry.

Get ready to make a real impact in a certified B Corp as our new Retail Support & Operations Intern.

This position is full-time and available ASAP at our HQ in Amsterdam for a period of 6 months!

You’ll be…

• Handle Retail Support tickets, ensuring timely and accurate resolution.
• Produce and maintain operational reports, focusing on ticket resolution efficiency and knowledge-base training for store teams.
• Coordinate all Visual Merchandising asset requests, distribution, and tracking.
• Manage store supplies, including oversight of the automation project aimed at streamlining replenishment.
• Optimize Back-of-House layouts across stores, including one on-site store visit per week to assess and improve operational flow.

You...

• Are working in a retail store and interested in experiencing it from a different perspective or studying/ recently graduated from Business, Retail Management, Hotel Management or other related fields
• Are a team player with excellent communication skills
• Are highly organized
• Are resourceful and able to take initiative
• Are positive and have a hands-on mentality
• Have a natural feel for the Ace & Tate brand and target customer

What's in it for you...

• Internship fee €500 per month (based on fulltime)
• Flexible hybrid work environment
• Time off that counts 10 holidays per 6 months
• Travel support reimbursement if living more than 10 km from HQ
• Wellbeing support collaboration with ClassPass and unlimited mental health support via OpenUp
• Optical perks continuously update your eyewear collection
• Benefits at Work access to a discount platform for products and services.
• Healthy lunches & snacks daily nutritious lunch
• A culture to love participation in events planned by our CultureClub