Sales Manager

We are looking for a National Sales Manager for our clinics across of the country.

Ready to join us?

Responsibilities:

• Ensure the growth and profitability of Impress's operations in the region, driving sales and profit results across all clinics.
• Take an active leadership role in managing rented spaces and Impress's flagship clinics, being responsible for their performance and operations.
• Act as a liaison between the Country Manager and the Impress clinics; communicate the vision, motivate all team members, and ensure high performance and a competitive environment.
• Monitor the sales plans of Clinic Managers, Treatment Coordinators, and doctors daily and weekly; track conversions and implement improvement action plans when necessary.
• Ensure compliance with monthly and annual budgets, maximizing revenue streams and minimizing costs in close collaboration with Clinic Managers.
• Lead and train the sales team, hygienists, and dentists in best business practices, monitoring their KPIs.
• Connect genuinely with our clients to maintain their enthusiasm throughout their journey toward a more confident smile.
• Ensure compliance with sales and operational processes, as well as follow-up procedures. Resolve escalated issues.
• Organize team work schedules (sales, hygienists, and dentists), ensuring optimal staff training and efficiency.
• Participate in recruitment, training, feedback, and contract termination processes.
• Ensure compliance with health regulations and protocols.
• Guarantee a seamless customer experience at every stage of the customer journey.
• Ensure a flawless image (look and feel) in our clinics and achieve the highest NPS (Net Promoter Score) scores.
• Be physically present in our clinics across Spain.

What we are looking for:

• Experience in a similar role. Knowledge of the dental industry and an understanding of orthodontic clinical concepts will be considered a plus.
• Autonomy and the ability to work on projects; advanced analytical, planning, and deadline management skills.
• Demonstrable experience in B2C sales.
• Strong leadership.
• Fluent English (ESSENTIAL REQUIREMENT).
• Availability for frequent travel.