Front Office Night Crew
YOTEL Amsterdam · Amsterdam Noord, Netherlands
No Dutch requiredPosted today
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As a Front Office Night Crew Member, you are responsible for delivering excellent guest service during the night and ensuring the hotel runs smoothly. You will handle guest requests, complete the night audit, and help keep the hotel safe and ready for the next day.
Key Responsibilities* Welcome guests and assist with late check-ins and early check-outs.
- Handle guest requests and resolve any issues professionally.
- Complete the night audit and process payments.
- Monitor the safety and security of the hotel.
- Carry out regular walks around the property.
- Prepare reports and hand over important information to the morning team.
- Keep the Mission Control area clean and organized.
- Support other departments when needed.
What We're Looking For* Friendly, positive, and guest-focused.
- Able to work independently during night shifts.
- Good communication skills in English.
- Reliable, organized, and calm under pressure.
- Previous hospitality experience is a plus but not essential.
Join YOTEL Amsterdam and help create a great experience for our guests, even while the city sleeps.
INDFOH