Floor Manager

We are a small but lively Italian restaurant where good food, genuine hospitality and a great atmosphere come first. We bring the spirit of Italy to the Netherlands through authentic dishes, quality ingredients, warm service and a dining room that is always buzzing.

We are looking for a Floor Manager who loves hospitality, knows how to make guests feel welcome, and enjoys being right in the middle of the action.

The role

As Floor Manager, you are the person who keeps the restaurant running smoothly during service. You lead by example on the floor, support the team, look after our guests and make sure every service feels energetic, professional and genuinely Italian.

You will work closely with the restaurant management and kitchen team to maintain a high standard of service while keeping the atmosphere relaxed and welcoming.

What you’ll do

• Lead and motivate the front-of-house team during service
• Welcome guests and make sure they receive warm, attentive hospitality
• Coordinate reservations, seating and the flow of the restaurant
• Keep an overview of the entire floor, especially during busy services
• Brief the team before service and communicate clearly throughout the shift
• Handle guest questions, feedback and any service issues with confidence
• Work closely with the kitchen to keep service smooth and well coordinated
• Help train and develop team members
• Maintain high standards of service, cleanliness and presentation
• Support opening and closing procedures
• Contribute ideas to continuously improve the guest experience

What we’re looking for

You are a natural host and a confident leader. You enjoy a busy restaurant environment and stay calm, positive and organised when things get hectic.

Ideally, you have:

• Previous experience in a restaurant supervisory or management role
• A genuine passion for hospitality and Italian food and culture
• Strong communication and people skills
• A hands-on, team-oriented approach
• The ability to make quick decisions under pressure
• A sharp eye for detail without losing sight of the bigger picture
• Professional fluency in English; Dutch and/or Italian is a plus
• Flexibility to work evenings, weekends and holidays when required

Most importantly, you care about the experience our guests have. You understand that great hospitality is about more than simply taking orders—it is about making people feel looked after.

What we offer

• A key role in a small, energetic and growing restaurant
• A friendly, international team with a genuine passion for hospitality
• A lively working environment where no two services are quite the same
• Opportunities to take ownership and make a real difference
• Competitive salary based on experience
• Staff meals and employee benefits
• A workplace where good ideas, initiative and personality are valued

Employment DetailsPosition: Floor Manager
Hours: 32–38 hours per weekContract: 6-12 months (renewable) with 1 month trial period
Salary: €2.400/€3.000 gross per month, depending on experience and qualifications
Location: Netherlands, Zaandam The salary will be determined based on relevant restaurant management experience, leadership skills and overall fit for the role.The position includes evening and weekend work, in line with the restaurant's opening hours and business needs.

Ready to join us?

If you are an energetic hospitality professional who loves people, food and the buzz of a busy restaurant, we would love to hear from you.

Send us your CV and a short introduction telling us why you think you would be a great fit for our team.

Job Types: Full-time, Part-time

Pay: €2.400,00 - €3.000,00 per month

Work Location: In person