KYC Tool Configurator

Description

We are looking for an experienced Fenergo Configuration Consultant to join our growing Client Lifecycle Management (CLM) and Financial Crime transformation practice.

The successful candidate will play a key role in the implementation, enhancement and support of Fenergo solutions across leading financial institutions, working closely with business stakeholders, solution architects, developers and compliance teams.

This role is ideal for someone with hands-on experience configuring Fenergo workflows, client journeys, rules, data models and onboarding processes within banking or financial services environments.### Key Responsibilities

Fenergo Configuration & Delivery* Configure and maintain Fenergo solution

• Translate business requirements into Fenergo configuration and platform solutions.
• Configure client journeys, workflow steps, business rules, validations and user interfaces.
• Support sprint planning, configuration build activities and release management.
• Participate in design workshops and requirements gathering sessions.
• Ensure configurations align with both business requirements and Fenergo best practices.

Stakeholder Management* Work closely with Business Analysts, SMEs, Compliance teams and client stakeholders.

• Support client demonstrations and walkthroughs of configured functionality.
• Assist in solution design discussions and identify opportunities to leverage out-of-the-box functionality.

Testing & Quality Assurance* Perform unit testing of configuration changes.

• Support SIT, UAT and production deployment activities.
• Troubleshoot and resolve issues identified during testing and post-go-live support.
• Ensure configuration documentation is maintained and up to date.

Continuous Improvement* Stay current with Fenergo product releases and new platform capabilities.

• Contribute to internal best practices, templates and delivery methodologies.
• Support knowledge-sharing initiatives across the consulting team.

Skills, Knowledge & Expertise

Essential* 2–5+ years of hands-on FenX configuration experience.

• Experience working on Fenergo implementation, upgrade or enhancement projects.
• Strong understanding of:
  • Client Lifecycle Management (CLM)
  • Client Onboarding
  • KYC/CDD processes
  • AML and Financial Crime controls
• Experience configuring workflows, rules and client journeys within Fenergo.
• Ability to analyse business requirements and translate them into platform configurations.
• Experience working in Agile delivery environments.
• Strong communication and stakeholder management skills.
• Fluent English.

Desirable* Experience working with Tier 1 banks or large financial institutions.

• Understanding of customer hierarchies, legal entities and ownership structures.
• Experience with screening providers such as:
  • World-Check
  • Dow Jones
  • LexisNexis
• Exposure to APIs, integrations and data migration activities.
• Knowledge of XML, XSLT, SQL or related technologies.
• Fenergo certifications or formal training.

What We Are Looking For* Strong problem-solving skills.

• Attention to detail.
• Self-starter mentality.
• Ability to work independently and as part of international project teams.
• Client-facing experience.
• Passion for regulatory technology and business process transformation.

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.