Outlet - Store Manager

Job Overview

To manage a Clarks store in line with the business objectives. To lead and motivate the store team in

order to maximise sales and profit, delivering set targets and KPIs. Responsible for the day to day

running of the store, focusing on opportunities to enhance the consumer experience through delivery of

the highest retail standards and team behaviours.

Responsibilities

• Lead and motivate the team to achieve targets and deliver the required consumer experience.
• Manage controllable costs and efficiencies to proactively improve profitability.
• Responsible for the management of the sales floor during trading hours.
• Regularly review commercial opportunities and consumer feedback to improve sales and take

appropriate action.

• Lead implementation of the trading plan, including visual merchandising, to ensure the store

and team are ready for all trading periods.

• Plan staffing levels against trading plan and manage rotas.
• Ensure all employment changes and relevant forms are completed to ensure team members

are paid accurately and on time, including ensuring capability of management team to deliver.

• Recruit, develop and train a high-performing and highly engaged team.
• Manage Health and Safety procedures in store including ensuring all team members

understand their responsibilities.

• Manage all Employee Relations issues (including underperformance issues) fairly and in

accordance with Company Policies and Procedures.

• Regularly review own performance and maintain a personal development plan.
• Manage cash, stock and security procedures to Company standards, including ensuring all

team members understand their responsibilities.

• Ensure store compliance with all company and legal requirements, including visual

merchandising guidelines, PCI, data protection, right to work, etc.

• Drive the implementation and delivery of key/new initiatives within store to achieve the

objectives.

• Ensures the store administration processes are carried out effectively, with audit targets

achieved.

• Ensures the effective management of the stock flow process to maximise sales and minimise

losses