Junior Delivery Specialist

Why This Role Matters

This is a pivotal role supporting our O+O (Offline & Online) strategy, to deliver customer and marketing technology initiatives that enable engaging, data-driven customer experiences across our international brands. Working closely with Product, Development, QA, Business Units and technology partners, you'll help coordinate releases, support delivery planning, communicate upcoming changes and ensure work is delivered efficiently and reliably. This is an exciting opportunity for someone looking to develop their career in MarTech delivery, gaining exposure to marketing automation, customer engagement and retail media solutions within a fast-paced, collaborative environment that shapes how millions of customers experience our brands so we can put a smile on our customers' faces today and tomorrow.

What You'll Be Doing

• Support the successful delivery of exciting Customer & MarTech initiatives, helping bring new capabilities and enhancements to life across our business.
• Partner with Product, Technology and business teams to coordinate activities, track progress and ensure projects stay on course.
• Help plan and coordinate releases, ensuring stakeholders have clear visibility of upcoming changes, timelines and expected outcomes.
• Create and manage engaging communications using Adobe Campaign and other channels to keep teams informed and prepared for new releases.
• Build strong relationships across a wide range of stakeholders, identifying potential risks and helping to keep delivery running smoothly.
• Support delivery planning and prioritisation activities, ensuring business needs and customer outcomes remain at the heart of decision-making.
• Contribute to the continuous improvement of delivery processes, helping the team find smarter and more effective ways of working.

What You'll Bring

• A Bachelor’s or Master’s degree, for example in Business Administration, Commercial Economics, Computer Science, Industrial Engineering, Business IT & Management, or a related field.
• An interest in project, delivery or process management within a digital or technology environment. Previous work experience is a plus, but we also welcome graduates and young professionals who are motivated to develop themselves in this area.
• You enjoy creating structure, following up on actions and connecting different stakeholders. Experience with Agile ways of working, Jira, Confluence or similar tools is an advantage, but not a requirement.
• You feel comfortable in a dynamic environment where multiple things are happening at the same time. You are organised, take ownership and are able to keep track of different activities and priorities.
• You communicate easily with different stakeholders, from business users and suppliers to developers and test teams. You are comfortable asking questions and actively seek collaboration, also within an international environment.
• You are curious, eager to learn and proactive. You enjoy improving processes, supporting teams and contributing to successful deliveries.
• An interest in customer engagement, marketing technology and digital innovation is a plus and will help you grow within the role.

How You Will Make an Impact

• Create clarity and confidence across teams by ensuring stakeholders have visibility of priorities, progress and upcoming changes.
• Build strong relationships across Product, Technology and business teams, bringing people together to achieve shared goals and successful outcomes.
• Take a proactive approach to identifying risks, dependencies and opportunities, helping teams make informed decisions and stay one step ahead.
• Champion clear and engaging communication, enabling colleagues to understand and adopt new capabilities with confidence.
• Contribute to a culture of continuous improvement by challenging existing processes and helping the team work smarter and more effectively.
• Use insight, organisation and attention to detail to support reliable, high-quality delivery that creates value for the business.
• Support the development of scalable MarTech capabilities that enhance customer engagement and help shape the future of digital experiences across our brands.

Who We Are

You may not have heard of us, but you'll know our brands! AS Watson is the world's largest international health and beauty retailer, with over 17,000 stores across 31 markets serving over 5.3 billion customers each year.

From Superdrug, Kruidvat and Watsons to Marionnaud, The Perfume Shop and many more, our brands are loved by customers around the world. Behind them are passionate people who are encouraged to innovate, collaborate and grow.

What You'll Get From Us

• Competitive base salary of €3,800 - €5,200pcm based on your skills and experience
• Hybrid working
• Generous holiday entitlement
• Exclusive employee discounts across our brands - Kruidvat, Trekpleister and ICI PARIS XL
• Learning and development opportunities, plus much more!