HR GENERALIST – LAGOS
Ace Hospitality Management (Corporate) · Lisbon, Portugal
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Ready to support people and business operations in a dynamic hospitality environment?
AHM is looking for an HR Generalist to support the employee lifecycle and day-to-day human resources activities in Lagos. This role works closely with employees, managers, and the wider HR team to deliver efficient, people-focused support and help ensure consistent HR processes.
The successful candidate will bring strong organizational and communication skills, a practical approach to problem-solving, and an interest in contributing to a positive workplace experience.
Key Responsibilities
- Support recruitment activities, including posting vacancies, coordinating interviews, communicating with candidates, and assisting with onboarding.
- Coordinate employee onboarding and offboarding processes, ensuring that relevant documentation and records are completed and maintained.
- Respond to employee and manager questions about HR processes, policies, and routine employment matters, escalating complex issues when appropriate.
- Maintain accurate and up-to-date employee records and HR information, while handling sensitive data with discretion.
- Support the administration of contracts, employee changes, leave records, attendance information, and other HR documentation.
- Assist with payroll preparation by collecting, checking, and providing relevant employee information to the appropriate teams.
- Coordinate training activities and maintain records of employee development and participation.
- Support the implementation and communication of HR policies, procedures, and people initiatives.
- Assist with employee engagement activities and contribute to a positive and inclusive workplace culture.
- Prepare HR reports and support the monitoring of workforce information and key HR processes.
- Work collaboratively with managers and colleagues across departments to support operational and people-related needs.
Profile & Requirements
- Previous experience in a human resources, personnel administration, or HR support role.
- Good knowledge of Portuguese employment practices and HR administration.
- Knowledge of core HR processes, including recruitment, onboarding, employee records, and HR administration.
- Strong organizational skills and attention to detail, with the ability to manage competing priorities.
- Excellent communication and interpersonal skills, with a professional and approachable manner.
- Ability to handle confidential information responsibly and exercise sound judgment.
- Proactive, service-oriented approach and willingness to work collaboratively with employees and managers.
- Good working knowledge of Microsoft Office applications; experience with HR information systems is an advantage.
- Fluency in Portuguese and English is preferred.
- Availability to work in Lagos.
Nice to Have
- Experience in the hospitality, hotel, or restaurant industry.
- Experience supporting HR activities across multiple departments or business units.
We Offer
- The opportunity to contribute to HR operations within a growing hospitality group.
- A varied role supporting employees and managers across the employee lifecycle.
- Opportunities to develop HR knowledge and professional skills.
- A collaborative working environment and the chance to make a meaningful contribution to the employee experience.
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