Chef de Rang

General Information

Country/Region Austria Province/City Salzburg Hiring Entity Rosewood Schloss Fuschl Department Food & Beverage - Services Job Type Full-time Permanent

Job Description

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

You will be part of the Food & Beverage team at Rosewood Schloss Fuschl, working closely with Restaurant Managers, Assistant Restaurant Managers, Sommeliers, Culinary teams, and fellow service professionals.

This role plays a key part in delivering exceptional dining experiences that reflect Rosewood's commitment to intuitive service, personalized hospitality, and our Sense of Place philosophy.

YOUR ROLE

As Chef de Rang, you will be responsible for delivering outstanding service within your assigned station while creating memorable and personalized experiences for our guests. You will act as a key ambassador of our Food & Beverage offerings, ensuring that every interaction reflects the highest standards of luxury hospitality.

With a strong presence on the floor, you will curate the extraordinary through genuine guest connections, attention to detail, and a passion for service excellence.

HOW YOU’LL MAKE THE PLACE

• Deliver exceptional and personalized service throughout the guest dining experience
• Take ownership of an assigned station, ensuring seamless service and attention to detail
• Create meaningful guest interactions and build lasting relationships through genuine hospitality
• Provide knowledgeable recommendations on food, beverages, wines, and daily specials
• Ensure accurate order taking and coordination with Culinary and Bar teams
• Anticipate guest needs and respond promptly and professionally to requests
• Maintain a thorough understanding of menus, ingredients, allergens, and beverage offerings
• Support the achievement of outlet goals through effective upselling and attentive service
• Handle guest feedback and concerns with professionalism and a solution-oriented approach
• Assist in the setup, maintenance, and presentation of the restaurant according to Rosewood standards
• Collaborate closely with colleagues across all Food & Beverage areas to ensure a seamless guest experience
• Uphold Rosewood brand standards, service rituals, and operational procedures at all times

COULD THIS BE YOU?

• You have previous experience as a Chef de Rang or in a similar Food & Beverage service role, ideally within luxury hospitality
• You are passionate about creating exceptional guest experiences through personalized service
• You possess strong food and beverage knowledge and a genuine interest in hospitality
• You demonstrate excellent communication and interpersonal skills
• You are confident, professional, and able to build rapport with international guests
• You thrive in a fast-paced environment and maintain a calm, positive attitude under pressure
• You are detail-oriented and committed to delivering the highest standards of service
• You enjoy working as part of a team while taking ownership of your responsibilities
• You speak fluent English; German and additional languages are a strong advantage
• You are flexible to work shifts, weekends, and holidays

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard - and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture, and geography of our destinations.

We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them - and our Diversity, Equity & Inclusion (DEI) strategy helps put these principles into practice.

About Us

Rosewood Schloss Fuschl has opened in July 2024 and is idyllically situated on the banks of Lake Fuschl, the graceful, historic property is reminiscent of a fairytale castle and has been welcoming illustrious guests for centuries. The reimagining of this 15th century landmark cements Rosewood's status as a meticulous and caring guardian of some of the world’s most iconic heritage buildings which have been thoughtfully restored to former brilliance. In keeping with our A Sense of Place® guiding concept, we are committed to protecting the property's deep heritage while modernizing the resort experience in a celebration of both old and new. Surrounded by mountains and forests, Rosewood Schloss Fuschl is only a short distance away from picturesque Salzburg, and will feature 98 guest rooms, including 46 suites and six chalets, as well as be home to world-class restaurants and lounges, Asaya, Rosewood's integrative well-being concept, with indoor and outdoor swimming pools.