Data Analyst
Seargin · Poznań, Poland
You apply off-site, with the employer or the job board. I never handle applications.
Location
Hybrid – Poznań
Country
Poland
Form of employment
B2B
Experience level
Mid
Apply
Responsibilities
IT Service Operations
Support day-to-day IT service operations and operational processes
Data Analysis
Analyse and validate operational data to ensure completeness, accuracy, and quality
SQL Analysis
Use SQL queries and scripts to investigate data-related issues and validate information
Automation Support
Support automation and continuous improvement initiatives using Python and other scripting tools
Troubleshooting
Investigate operational issues and make sound technical or process decisions
Service Monitoring
Monitor and report on service performance, operational controls, and key performance indicators
Process Improvement
Identify opportunities to improve process efficiency, quality, and user experience
Reporting & Collaboration
Prepare reports and presentations, communicate findings, and collaborate with internal and external teams
Requirements
IT Service Management
Experience managing IT services or operational processes within agreed service levels and timelines
SQL Skills
Working knowledge of SQL for queries, scripts, and validation of data completeness and accuracy
Programming Skills
Programming or scripting skills supporting automation and continuous improvement, preferably Python
Operational Support
Experience supporting service operations, troubleshooting issues, and making sound technical or process decisions
Service Management
Understanding of service management processes, operational controls, and reporting practices
Process Improvement
Experience identifying opportunities to improve efficiency, quality, and user experience
Communication Skills
Strong communication and presentation skills with the ability to manage expectations and drive outcomes
English Proficiency
Fluent English with strong written and verbal communication skills
What we offer
B2B Contract
Employment based on a B2B contract
Stable and Dynamic International Firm
Opportunity to work in a stable, dynamically developing international company
Engaging Projects and Latest IT
Chance to participate in interesting projects and work with the latest information technologies
Competitive Rates
Attractive remuneration rates offeres
Renowned International Projects
Involvement in the most prestigious international project
MultiSport and Private Medical Care
MultiSport and Private Medical Care
Nice to have
Power BI
Experience creating dashboards or reports in Power BI
Cloud Knowledge
Understanding of cloud computing services and platforms
ITIL Knowledge
Knowledge of ITIL-based service management practices
Agile Experience
Experience working with Agile methods and related tools
Vendor Collaboration
Experience collaborating with offshore or external vendors
Apply & join the team
Didn’t find anything for yourself? Send your CV to praca@seargin.com