Assessment Team Leader

Salary: £42,839 to £46,142

Working Arrangements: Full Time

Hours of Work: 37hours per week

Status of Employment: Permanent

At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.

Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right.

We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being.

The Assessment Team Leader role:

We're looking for an ambitious, motivated, and customer-focused individual to join our team as an Assessment Team Leader.

This exciting opportunity is perfect for someone who can support the delivery of the council’s Homeseeker Lettings Policy and effective management of the Housing Register through the line management supervision for a team of Assessment Officers.

Within this role you will support the development and delivery of a range of policies, procedures, partnerships, and high-quality customer focussed services aimed at managing the needs and expectations of applicants, identifying and minimising risk and ensuring good quality housing advice.

Key duties and responsibilities of our Assessment Team Leader:

• Ensure a consistent, high-quality service is delivered by the Assessment Team by planning and aligning resource to meet the demands of the service. This includes annual leave, sickness, training, and agile working arrangements.
• Adopt a proactive approach to developing your team by adopting a coaching style to identify and address area of weakness and / or under performance.
• Manage the health and safety of staff under your direct supervision, or the wider team in the absence of the Lettings Manager, i.e., completing risk assessments, developing, and ensuring staff follow safe systems of work etc.
• Responsibility for the accurate and timely advertising, shortlisting, and offering of vacancies on the Homeseeker Choice Based Lettings (CBL) system, including those vacancies sent for nomination by partner RSLs.
• Responsibility for ensuring allocations balance the needs and safety of individual applicants with the wider community.
• Ensure excellent customer service and clear communication with applicants in a range of formats to manage expectation and offer high quality housing advice.

Please refer to the full Job Description and Employee Specification upon completing your application.

What we’re looking for in our Assessment Team Leader:

• Level 5 qualification in a relevant subject or extensive and relevant experience.
• Record of achieving a range of performance targets, including the ability to analyse quantitative and qualitative data to understand performance trends.
• Experience of performance monitoring and improvement in a supervisory capacity.
• Extensive knowledge of partnership working practices and principles, alongside experience of working in a multiagency setting.
• Experience of supervising and motivating others with a positive attitude, ensuring your own and your team’s continued development of service area knowledge, ability, and best practice.
• Experience of developing others by adopting a coaching approach.

What you might be asking is, why work for us?

We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

• Agile Working Package
• Excellent Pension Scheme
• Discounted Gym Membership
• Health & Wellbeing Checks
• Fantastic Training and Development Opportunities

Key Dates:

Shortlisting is due to take place week commencing 24 August 2026 and interview dates are due to take place on 31 August 2026.

Please note these dates are subject to change.

Further Information

For an informal discussion about this role, please contact Chloe Allott, Lettings Manager by emailing chloeallott@berneslaihomes.co.uk

We conduct spot checks for AI use in applications to ensure a fair and transparent recruitment process. If AI use is suspected, we may contact you to discuss it, which may result in your application being withdrawn.

• This post requires a Basic Criminal Record Check.
• CVs will not be accepted. Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.