IT Support Technician
Express Communication services LTD · Linz, Austria
No German requiredPosted today
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Main duties and responsibilities:
- Troubleshoot & resolve incidents associated with multiple equipment & software, provide break/ fix support, advice, and assistance to authorised users.
- VPN Connectivity and Install Anti-virus.
- Coordinate related activities (remote & onsite).
- Windows 10 Deployment, Migration, Troubleshooting.
- Outlook Configuration and troubleshooting.
- Coordinate and plan installations, de-installations, cascades, moves/ migrations, and add/changes for all EUC Equipment and Software.
- Monitor client satisfaction and Service Levels throughout the IMAC activity, following the delivery at predetermined intervals and manage inventory.
- Providing IT and Desktop support as a level 1 & 2 technician.
- Understanding of LAN /WAN networks and basic troubleshooting
- Windows Server 2012, Installation, and management.
- Active Directory understanding of TCP / IP Protocol.
- Understanding of PuTTY, Wireshark / AnyDesk, MS Teams and TeamViewer.
This is a contract role, and the candidate will be paid on an invoice basis.
Job Types: Full-time, Contract
Pay: Up to 4.000,00€ per month
Work Location: In person