Project Manager (AI Solutions Rollout)

Europe, Germany Management, Project Management

Required skills

Project Management / expert Agile Methodologies / strong Conversational AI / good Risk Management / strong We are looking for an experienced Project Manager with a strong delivery mindset and a passion for AI-driven transformation projects to coordinate conversational AI initiatives across multiple teams and business units in an international environment.

This is a full-time hybrid opportunity for specialists based in Germany, with regular on-site presence in Koblenz. You will play a key role in driving pilot rollouts, coordinating stakeholders, and ensuring measurable business impact across customer-focused AI initiatives.

At Sigma Software, we value ownership, collaboration, and transparent execution. You’ll have the opportunity to work on innovative AI initiatives alongside experienced professionals in a dynamic and supportive international environment.

Requirements

REQUIREMENTS

• 5+ years of commercial experience in Project Management within technology, digital transformation, or AI-related projects
• Proven experience managing complex cross-functional projects
• Strong project delivery and coordination skills
• Experience with planning, task management, risk management, and dependency tracking
• Experience coordinating pilot rollouts and stakeholder alignment
• Ability to track project progress, KPIs, and business impact
• Experience working with business and technical stakeholders in multinational environments
• Good understanding of Agile project management approaches and tools
• Familiarity with conversational AI solutions, chatbots, voicebots, AI agents, or similar technologies
• Strong communication and workshop facilitation skills
• Ability to work independently and take ownership of delivery
• Advanced English level
• Based in Germany with availability for regular on-site presence in Koblenz

WILL BE A PLUS

• Experience with AI implementation projects within Customer Operations or Customer Service
• Experience with chatbot, voicebot, or AI agent rollouts
• Experience managing pilots across several business units or locations
• Experience working in consulting or contractor environments
• Intermediate German level or higher

Personal Profile

• Strong ownership and accountability mindset
• Excellent organizational and coordination skills
• Ability to align multiple stakeholders around priorities and timelines
• Structured and transparent approach to project execution
• Comfortable working in fast-moving environments
• Strong problem-solving and dependency management skills
• Ability to balance hands-on coordination with senior stakeholder communication

Responsibilities

RESPONSIBILITIES

• Lead end-to-end delivery of conversational AI and digital transformation projects

• Coordinate cross-functional teams across business and technical domains

• Manage project timelines, milestones, risks, and dependencies

• Coordinate pilot rollouts across multiple business units and locations

• Facilitate communication between central and local stakeholders

• Monitor project progress, delivery KPIs, and business impact

• Organize workshops, planning sessions, and stakeholder meetings

• Ensure transparent reporting and proactive issue resolution

• Support Agile delivery processes and maintain execution focus

• Drive project delivery with strong ownership and accountability

• Diversity of Domains & Businesses

• Variety of technology

• Health & Legal support

• Active professional community

• Continuous education and growing

• Flexible schedule

• Remote work

• Outstanding offices (if you choose it)

• Sports and community activities