FRONT OFFICE MANAGER (M/F)
Luxury Hotel · Lisbon, Portugal
No Portuguese requiredPosted 5 days ago
Apply for this job
You apply off-site, with the employer or the job board. I never handle applications.
About the Role
The Front Office Manager leads the Front Office team in delivering warm, refined, and anticipatory service from arrival to departure.
Key Responsibilities
- Manage daily Front Office operations (Reception, Concierge, Operators).
- Ensure a seamless guest arrival and departure experience.
- Maintain strong coordination with Guest Relations and Housekeeping.
- Monitor service performance, coaching staff to achieve excellence.
- Resolve guest concerns with professionalism and discretion.
Profile
- Experience in luxury hospitality required.
- Strong supervisory and communication skills.
- Passion for guest engagement and team leadership.
Tipo de oferta: Período Integral, Integral/Full-time
Localização do trabalho: Presencial