Booking Consultant - Weekend

We're on a mission to become the go-to destination for students across Europe to find a trusted home away from home. We make every step of the rental journey simple and seamless, so students can focus on what really matters: studying, exploring, and growing.

With HousingAnywhere, Kamernet, and Studapart under our roof, we're Europe's largest student rental platform.

You'll find us in Rotterdam, Paris, and Cergy, always guided by our four core values: Ownership, We are enablers, We are changemakers, and We are connectors.

Join us in empowering students to unlock their potential through a safe, online, rental experience.

Your role

You are responsible for generating revenue & maximising conversion for all Managed Accounts. Your responsibility is to maintain our clients' performance while generating revenue for them and HousingAnywhere.

You will be replying to all inquiries received through our MAs' profiles in a timely manner.

• Managing all conversations with great attention to detail and providing potential tenants with clear guidance.
• Ensuring each client's documents, criteria, and preferences are accurate and up to date.
• Assisting landlords and clients with any requests before and after bookings.
• Providing critical feedback on product usage and performance.
• Supporting the onboarding of new clients and building strong, long-lasting relationships.
• Collaborating with all AMs to support the department's efforts in acquiring new clients.
• Testing new product features alongside the wider team and sharing constructive feedback.
• Dividing workloads across the team and ensuring all inquiries are handled on time.
• Providing personalized consultations to clients based on the regions in which they operate.

Your team

You will be joining the Booking Operations & Support department which consists of around 30 team members working in 4 different teams. We are fully focused on providing excellent service to our clients by being the face of the business, handling their inventory and ensuring positive customer experiences.

Your profile

• You are a great team player
• You have great attention to detail
• Energetic, optimistic, and a natural problem solver.
• You have a strong sense of ownership
• Not afraid of taking on responsibilities
• You have affinity / interest in sales
• You do not easily got bored by repetitive tasks
• Available on Saturday and Sunday from 09:00 - 18:00

What's in it for you

• The compensation is 33.673,58 gross per year (based on 40 hours, including Holiday Allowance)
• Unlimited paid holidays, minimum-based not maximum!
• Position is fully remote after onboarding month.
• Flexibility to work remotely for up to 2 months per year!
• 1,000 EUR personal development budget.
• Complete coverage for commuting.
• Personal equipment, including laptop and ergonomic setup.
• Gym membership discount with GoVital or OneFit.
• Dutch/English classes budget.
• Variable pension scheme.
• Diverse international community (46+ nationalities).
• Pet-friendly office in Rotterdam city centre.
• Team-building events and after-work drinks every Friday.

What can you expect from our hiring process? Read more here.