Business Analyst - TRP

Detailed description of the work task to be carried out

The responsibilities of this role include:

• Design and plan desktop testing exercises aligned with Technical Recovery Playbook objectives and regulatory expectations for banking operations.
• Develop realistic, technically grounded scenarios that stress-test recovery procedures, system failover sequences, and interdependencies across technology and business functions.
• Facilitate and host testing workshops with key stakeholders across business units, technology, operations, and support functions to validate recovery assumptions, test technical procedures, and identify operational gaps.
• Manage exercise logistics and coordination, including participant engagement, timing, documentation, real-time facilitation of desktop testing sessions, and team coordination.
• Develop exercise playbooks, participant guides, and facilitator notes that enable repeatable, high-quality execution of recovery exercises.
• Track and manage action items arising from testing exercises, coordinate follow-up actions, and provide timely updates to senior leadership and programme governance.
• Document testing outcomes, including findings, observations, gaps, and recommendations for Technical Recovery Playbook improvements.
• Collaborate with business continuity and crisis management teams to ensure alignment between recovery plans, crisis response protocols, and business continuity strategies.

Must-have knowledge and experience

The role will require:

• 3-5 years of experience in Business Continuity, Crisis Management, Operational Resilience, or related disciplines, with at least 1-2 years focused on testing, exercising or technical recovery planning
• Proven hands-on expertise designing and executing testing exercises, including desktop simulations, tabletop exercises, walkthroughs, and full-scale simulations.
• Deep understanding of technical recovery concepts: recovery time objectives (RTO), recovery point objectives (RPO), failover procedures, system interdependencies, and technology-led recovery sequencing.
• Demonstrated experience in the FSI sector (banking, insurance, or equivalent), with solid understanding of how large financial organizations operate and manage technology dependencies.
• Proven expertise in BCCM (Business Continuity and Crisis Management) frameworks, methodologies, and best practices.
• Excellent facilitation skills: ability to engage senior leadership, manage differing perspectives, and drive productive discussions.
• Ability to work under pressure and adapt to changing priorities while maintaining focus on exercise objectives and outcomes.