Watchmaker Skilled Worker (1st Category)

Position

We are looking for a skilled and detail-oriented Watchmaker (1st Category) to join our technical team. The successful candidate will be responsible for carrying out high-quality watch repairs, providing technical support to customers, and contributing to the efficient management of an increasing volume of repairs involving manufacture movements.

Job responsibilities

• Repair at all levels of complexity, quartz and mechanical, both watches and chronographs, and automatic with manual winding.
  • Repair of TAG Heuer manufacturing movements (H-01, H-02, TH 20,TH-30, and variations) allowed to be repaired in our workshop
  • All Zenith repairs including El Primero chronograph caliber and Elite caliber in all variations allowed to be repaired in our workshop.
• Preparing watch repair estimates for all kind of watches and chronographs.
• Determine all spare parts needed for their repairs to be prepared by the spare part Department.
• Keep a high level of quality for the work completed (both in appearance and operating).
• Problem solving assistance to the Workshop Manager.
• All Other tasks included in category 2nd Watchmaker:
  • Watch repair of both simples and chronographs, including change of machine:
    • ETA 2824 or 2892.
    • ETA 2894.
    • ETA 7750 – 283.
  • Adjustment, problem solving and control of mechanical watches and chronograph.
• All Other tasks included in category 3 rd Watchmaker:
  • Battery exchange and water resistance quartz watch repairs.
  • Partial work (crystal, crown, hands, stem, etc..., quartz watches).
  • Simple quartz watches and chronograph repairs.
  • Bracelet repair.
  • Movement exchange for quartz watches and chronographs.
• Customer care at reception desk.
• Maintaining the movement cleaning machines keeping the cleaning products to ensure their quality.

Profile

Knowledge:

• Master quartz watches.
• Master quartz chronographs.
• Master all kinds of mechanical watches, manual and automatic.
• Master all kinds of mechanical chronographs.

Experience:

• At least five years in the same category.

Behavioural competencies and skills:

• Person with initiative: Ability to provide resources, ideas and innovative methods and translate them into actions.
• Attention to Detail: Total task accomplishment through concern for all areas involved, no matter how small.
• Resolving capacity to the unexpected: Ability to maintain control and calm in hostile, stressful or rejection situations that implies to resist positively under constant stress. Stability of performance under pressure and opposition.
• Adaptation to change. Ability to cope with flexibility and versatility to new situations and to accept positive and constructive changes.
• Ability to learn. Ability to acquire and assimilate new knowledge and skills; use them in the day to day.
• Customer Oriented. Ability to understand, interpret and influence client needs, requirements, expectations and behaviour.
• Planning and organizing. Establishing a course of action for self and others, allocating resources as required and establishing and monitoring time scales and plans.
• Adhesion to rules and policies. Capacity to understand, obey, act and work within the rules of the organisation. Respect and enforce operating rules and policies of the Company and of the After Sales Service Department: punctuality, immediate superior provisions, use of the work material (personal protective equipment, work coat ...).

Additional information

• Career and development opportunities within the LVMH Group (internal training, mentoring, international mobility, and much more!)
• Exclusive discounts on selected TAG Heuer and LVMH products
• Access to cutting-edge learning platforms to support continuous professional development and skill enhancement.
• Language academy enrollment for those wishing to learn a new language or perfect an existing one.
• Health and life insurance coverage.
• Wellhub membership, providing access to a wide range of wellness benefits and resources.

As an EDGE Certified organization, we are committed to creating a fair, equitable, and inclusive environment for all employees. Our ambition is to set industry standards and inspire our teams through an inclusive culture where every voice is heard and valued.

TAG Heuer MAISON

1860, Saint-Imier at the very heart of the birthplace of watchmaking. A young ambitious watchmaker decides to found his own brand. His name: Edouard Heuer. At just 20 years old, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision. The invention of the oscillating pinion in 1887 exemplified this spirit, streamlining the chronograph’s design and enhancing its responsiveness—a principle that underpins our engineering philosophy even today. Then came the 1916 Mikrograph, the first stopwatch accurate to 1/100th of a second, cementing TAG Heuer's reputation as the precision timekeeper in competitive sports. Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s ethos, our prominent partnerships and brand ambassadors express the brand’s passion for action and high performance. These include the Oracle Red Bull Racing Formula 1 Team, the TAG Heuer Porsche Formula E Team, the Formula 1 Monaco Grand Prix and Monaco Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer ambassadors, they all share the ability to stand up to pressure, constantly pushing their limits. This illustrious group includes motorsport legends Ayrton Senna and Steve McQueen, Hollywood icons Ryan Gosling, Patrick Dempsey, Alexandra Daddario, and Wi Ha Jun, and tennis stars Naomi Osaka, Felix Auger-Aliassime and Petra Kvitovà. The brand's spirit of adventure is further represented by big wave surfers Kai Lenny and Maya Gabeira, alongside rising athletes such as Sydney McLaughlin-Levrone, Fred Kerley, Summer McIntosh, and Sky Brown.