ServiceNow Technical Consultant

Senior ServiceNow Technical Consultant

Remote · Spain / Portugal

About the role

We're looking for a Senior ServiceNow Technical Consultant to lead the technical and logistical deployment of cloud-based ServiceNow solutions for our top-tier clients. You will be responsible for developing ServiceNow modules and web services, scoping requirements, configuring and customising the platform, and delivering high-quality technical solutions across the full project lifecycle — all while working remotely from Spain or Portugal.

Why join us?

HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.

CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.

FULLY REMOTE FROM SPAIN OR PORTUGAL — Work from wherever you're most productive. No relocation, no commute, full flexibility.

CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.

A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.

GLOBAL EXPOSURE — Work alongside international teams in a truly multicultural environment.

A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.

What's in it for you

Restaurant tickets for every working day

Permanent contract — we're investing in a long-term relationship

Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme

Referral bonus — bring great people in and get rewarded

Competitive salary and bonuses — let's talk numbers on our first call

What you'll bring

5+ years of hands-on ServiceNow development, configuration, and implementation experience across multiple modules

ServiceNow Certified System Administrator (CSA) — required

Certified Application Developer (CAD) or one or more CIS certifications (CIS-ITSM, CIS-ITAM, CIS-SIR) — desired

Strong scripting knowledge in JavaScript including GlideScript, HTML, CSS, and general web technologies

Demonstrated implementation experience in at least one major ServiceNow suite: ITSM, HAM/SAM, ITOM, or SecOps-SIR

Experience with CMDB, CSDM, and managing data through import sets and transform maps

Experience implementing and supporting integrations using REST/SOAP web services, Integration Hub, and JDBC

Experience integrating ServiceNow with enterprise systems such as SAP, Azure, Active Directory, Teams, Snowflake, or Power BI — a plus

Strong understanding of ITSM principles and ITIL best practices

Experience with Agile and DevOps methodologies for platform development and release management

Degree in Software Engineering, Electronic Engineering, or a related field

Excellent communication skills — able to articulate technical concepts to both technical and non-technical audiences

Fluent English — required. Spanish language skills are a plus

What you'll do

Perform core configuration and customisation tasks on the ServiceNow platform including Business Rules, Client Scripts, UI Policies, UI Actions, and ACLs

Design and develop custom applications, forms, lists, reports, and dashboards to meet client-specific requirements

Create, configure, and optimise workflows, Flow Designer flows, and custom workflow activities for Service Catalog and ITIL processes

Develop and maintain the Service Portal using HTML, CSS, AngularJS, and other web technologies

Implement and support integrations between ServiceNow and external systems using REST/SOAP, Integration Hub, and JDBC

Manage platform data using Import Sets and Transform Maps, ensuring CMDB integrity and CSDM compliance

Work closely with Functional Consultants and Business Analysts to translate process requirements into efficient technical designs

Conduct unit testing, support QA and UAT, and manage code migration across instances using Update Sets or CI/CD pipelines

Adhere to ServiceNow and industry best practices to minimise technical debt and ensure platform stability

Create and maintain detailed technical documentation including design specifications, development logs, and post-implementation guides

Communicate technical problems and solutions clearly to both technical and non-technical audiences

Provide 2nd and 3rd level ServiceNow support, resolving incidents, enhancements, and defects using JavaScript and server-side scripting

Ready to deliver enterprise-scale ServiceNow solutions from anywhere in Spain or Portugal? Apply now and let's talk.