MAC Specialist Fixed - term

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for a Moves Adds Changes Specialist for our Integrated Facility Management business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

The MAC & Occupancy Specialist (Moves, Adds & Changes) reports daily to the site Facilities Manager. His/her main function is to coordinate the logistics of people/desks movements within the organization with detailed planning and flawless execution. Work in coordination with / support from the EMEA Space Planning Program Manager through agreed process and procedure.

What this job involves:

Manage and plan general people/desks moves (from individual to medium and large displacements).

Manage assets – addition/removal/ordering of furniture and special equipment.

Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records.

Assign desks for new hires in close liaison with relevant HR or Hiring Manager.

Communicate clearly and professionally with business stakeholders handle general internal queries, clarify concerns and identify solutions.

Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings.

Generate and manage headcount forecasts with extreme accuracy.

Organize, schedule and monitor own work transparently so that Building Operations Coordinator/Office Services Coordinator can easily provide support.

Handle MAC related Trouble Tickets (remedy) promptly and accurately, provide timely responses and manage overall traffic.

Manage local key suppliers providing us with frequent support.

Prepare for/attend the weekly MAC meeting with FM team .

Compile specific and accurate MAC Weekly statistics as well as monthly reports.

Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.

All other tasks/duties as required

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Strong organization skills

Strong time management skills

Good problem-solving skills

Proven analytical, statistical reporting and forecasting skills

Ability to read and analyze drawings, plans, schedules, schematics

Basic skills in the use of AutoCAD or similar tool is desirable for floor plan updates

Ability to handle difficult personalities and complex situations

Awareness of health and safety

Excellent written & verbal communication skills

Proficient with the use of Microsoft Office tools

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today at jll.com/careers.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.