Reference Data Services Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Team/Role Overview:

Join our Team and make your own progress in a supportive and friendly environment!

This area of the Accounts & SSI Operations (ASO) team is responsible for supporting customer account opening and maintenance for the Prime Services business across a variety of systems. Reference Data Services Analyst is a trainee professional role that requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks, as well as a basic understanding of the underlying concepts and principles upon which the job is based. This also requires a good understanding of how the team interacts with others in accomplishing the objectives of the area.

What you'll do:

• Perform trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
• Liaise with other teams globally to ensure data quality is remediated
• Provide a high level of customer service to our internal stakeholders
• Provide tangible metrics to Management
• Working shift: Shift based schedule, 8 hour shifts, starts at 10:00-18:00

What we'll need from you**:**

• Very good English knowledge (written & spoken)
• Good knowledge of Excel spreadsheet as an asset
• Managing various data remediation work streams Projects Knowledge
• Able to identify, trouble shoot issues and ultimately escalate
• Experience of maintaining client static data within a capital markets environment
• Takes ownership of allocated work and is accountable
• Bachelor’s/University degree or financial services related qualifications as an asset

What we can offer you:

By joining Citi Solutions Center Poland,you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees
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