Managed Services Solution Architect

Job Description

At Avanade, we help organizations maximize the value of their business applications through a combination of operational excellence, innovation, and deep expertise across the Microsoft ecosystem. As part of the continued growth of our Application Managed Services business, we are looking for a Managed Services Solution Architect – Application Maintenance & Application Development to help clients design, evolve, and optimize their application services. This role focuses on the full lifecycle of Application Managed Services, including Application Maintenance (AM), Application Development (AD), application support, application enhancements, modernization initiatives, and continuous service improvement.

Together We Do What Matters

As a Managed Services Solution Architect, you will play a key role in helping our clients build, transform, and mature their Application Managed Services capabilities.

Key Responsibilities:

• Design and evolve Application Managed Services operating models.
• Define service frameworks covering Application Maintenance (AM) and Application Development (AD).
• Design end-to-end application support, maintenance, enhancement, and development services.
• Define governance frameworks, including KPIs, SLAs and reporting structures.
• Support service transition and transformation initiatives.
• Promote Agile, DevOps and modern engineering practices.

Qualification

Skills and Experiences

What You'll Bring

• Proven experience designing and delivering Application Managed Services solutions.
• Strong experience managing application support, maintenance, enhancements and development activities.
• Knowledge of application lifecycle management, service governance, Agile, DevOps and ITIL.

Required Skills and Experience

Proven experience in the following areas is a mandatory requirement for this role:

• Application Managed Services (AMS)
• Application Maintenance Services
• Application Development Services
• Application Support Services
• Service Design and Governance
• Application Lifecycle Management
• Service Transition and Service Transformation
• Release Management
• Continuous Service Improvement
• Application Portfolio Management
• Enterprise Application Services
• Agile delivery methodologies
• DevOps practices
• ITIL-based service management environments
• Microsoft technology environments

About You

You understand that successful application services go far beyond keeping systems running.

Enjoy Your Career

About Avanade

Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. Together we do what matters.