Payments Back Office Agent

Responsibilities

The Exchange Department is part of the Back Office organization and is responsible for the processing, verification, and settlement of Cash Management operations. The team ensures accurate and timely execution of client instructions while maintaining the highest operational standards and compliance with internal procedures. We are looking for a detail-oriented and reliable professional who enjoys operational work, processing transactions, and ensuring that client instructions are executed accurately and on time.

Your future scope of responsibility will cover:

• Processing and manually entering client payment instructions into banking systems of European SG entity, ensuring accuracy and compliance with applicable procedures
• Reviewing, correcting, and updating transaction data when required to ensure successful execution
• Cooperating with Front Office, Middle Office, Customer Services, and other operational teams to resolve processing issues and ensure timely execution of client instructions
• Handling operational correspondence and documentation
• Ensuring all activities are completed within defined deadlines and service level agreements Profile required

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You will be best suited for this role if:

• You enjoy operational work that requires attention to detail, accuracy, and consistency
• You are comfortable performing repetitive and process-driven tasks while maintaining a high level of quality
• You have strong organizational skills and can efficiently manage a high volume of transactions and client instructions
• You demonstrate a strong sense of responsibility, work effectively under time pressure, and are committed to delivering high-quality, error-free work
• You have at least 1 year of experience in banking operations, Back Office, payment processing, or a similar administrative environment
• You possess effective communication skills and can collaborate with multiple stakeholders across the organization
• You are fluent in Polish and English; knowledge of French will be considered a strong asset. Candidates fluent in French and English are welcome to apply even without Polish language skills Why join us

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Your future with Société Generale will include:

• Working in a friendly atmosphere as part of an international team in a brand‑new, centrally located Warsaw office designed with accessibility in mind
• Support during your onboarding and adaptation period
• Access to educational platforms and language courses
• Attractive remuneration
• An extensive health package with advanced dental care
• Hybrid work model (3 days per week in the office) and a one‑time home‑office equipment allowance
• Additional benefits such as meal allowance, holiday fund, sports card, and insurance coverage

*Please be informed that we will be accepting only resumes in English

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

Diversity and Inclusion

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.