CDD Coordinating Associate

General Information

Job ID 36836 Location Katowice, Poland Work Types Full Time Categories Client Onboarding

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About TMF Group TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role The CDD Coordinating Associate supports the Senior KYC Coordinator or Senior CDD Officer for an assigned Market for KYC operations, ensuring compliance with regulatory and organizational standards, as well as coordinating the review of data collection and KYC assessment of all clients to which TMF provides services to in the respective market.

Key Responsibilities

• Undertake and manage the KYC Documentation and Data Collection process for the respective Market to ensure accurate and timely compliance with internal policies and external regulations.
• Ensure regulatory knowledge on respective countries in market remain up to date.
• Manage workload, address backlog responsibilities, and prioritize tasks efficiently.
• Provide guidance on cases to stakeholders, where required.
• Review the KYC Documentation and Data Collected and apply a risk-based approach when undertaking Customer Due Diligence, as well as ensuring that the Documentation and Data collected has been uploaded to the KYC system.
• Support the Senior KYC Coordinator or Senior CDD Officer, as required, with interaction with external clients and internal stakeholders (including GCC members as well as local offices) to address concerns, resolve escalations, and maintain strong working relationships.
• Identify opportunities to enhance KYC processes and implement best practices to optimize efficiency and accuracy.

Key Requirements

• Proven experience in KYC, CDD, or related compliance roles, with a track record of leadership.
• Strong process management skills, with the ability to design and implement efficient workflows.
• Excellent people management and team leadership skills, including mentoring and conflict resolution.
• In-depth knowledge of KYC regulations, client screening processes, and risk assessment methodologies.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with clients and stakeholders at all levels.
• Analytical mindset with strong problem-solving capabilities to address complex escalations.

What’s in it for you?

• An exciting opportunity in an international company
• Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
• A career within an ever evolving market
• Flat hierarchies with direct contact to management and international exchange

We’re looking forward to getting to know you!