IT Security & Legal Compliance Specialist (Pharmaceutical Sector)

Omega CRM Consulting is looking for a IT Security & Legal Compliance Specialist that would like to collaborate with one of the top global pharmaceutical companies.

Tasks & Responsabilities

• Support the global operation, administration of Microsoft Purview Insider Risk Management and related processes in alignment with applicable regulatory, data privacy, and internal governance requirements.
• Continuous improvement and optimizing of IRM policies and related processes, including indicators, thresholds, escalation paths, and maintaining/updating documentation.
• Maintain confidentiality safeguards and ensure auditability for IRM-related activities and case information.
• Coordinate across Legal, Compliance, Human Resources, IT Security, and other business stakeholders to align IRM processes with approved governance standards.
• Monitor, triage, and document IRM alerts and cases in accordance with approved procedures, and collaborate with authorized teams on escalations.
• Support follow-up investigation workflows arising from IRM alerts, including evidence collection and analysis of technical log files and other relevant data sources.
• Prepare recurring metrics, reports, and status updates on alert trends, case volumes, process effectiveness, and improvement opportunities.
• Drive testing, validation, change management, and user readiness for new or updated IRM policies, features, and operating procedures.

Skills & Experience

• Experience with Microsoft Purview Insider Risk Management, Microsoft 365 compliance solutions, or comparable insider risk or data protection platforms.
• Understanding of insider risk management concepts, including risk indicators, policy configuration, alert triage, case management, escalation workflows and audit-ready documentation.
• Knowledge of Microsoft 365 workloads and signals, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Microsoft Defender, and endpoint-related activity, as they relate to insider risk scenarios.
• Strong understanding of privacy-by-design, proportionality, responsible investigation practices, and confidentiality controls (e.g. least privilege, role-based access controls).
• High discretion and sound judgment when handling sensitive employee-related matters and confidential case information.
• Ability to coordinate across global teams and manage multiple stakeholders in time-critical contexts.
• Strong analytical and problem-solving skills, with a focus on documentation accuracy, process discipline, and quality of work products.
• Strong ownership of assigned topics, combined with a proactive and self-directed working style.
• Ability to communicate effectively in written and spoken English.
• Familiarity with eDiscovery or Digital Forensic processes is beneficial, particularly for matters that may require escalation to adjacent IT Legal capabilities.

What do We offer

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.