Service Owner (SAP HCM) payroll system

A Snapshot of Your Day

Join Siemens Energy as a Service Owner in Portugal - either at our Lisbon or Porto offices, where you will play a pivotal role in managing the SAP payroll system within our Global HR Solutions division. Imagine being accountable for the end-to-end performance and operational stability of critical SAP HCM Payroll (PY) and Time Management (PT) services. You will lead service governance, engage with stakeholders, and drive continuous technical improvements to ensure seamless and compliant payroll deliveries. Your expertise will be essential in translating business requirements into high-performing operational outcomes, making a significant impact on our strategic insourcing initiative.

How You’ll Make an Impact

• You will oversee the end-to-end performance, availability, and compliance of SAP HCM Payroll (PY) and Time Management (PT) services.
• Establish and monitor Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure high-quality operational delivery.
• Manage external service providers and internal delivery teams, driving accountability and continuous service improvement.
• Collaborate with IT architects and business analysts to translate HR business requirements into scalable SAP HCM system configurations.
• Act as the primary point of contact for global HR business partners, ensuring alignment of payroll service roadmaps with corporate HR strategies.

What You Bring

• You hold a Bachelor’s degree in Information Technology, Business Administration, Human Resources, or a closely related field.
• You have a minimum of 5-8 years of experience in IT service management or system ownership, with a strong focus on SAP HCM (PY/PT) systems.
• You possess SAP Certified Application Associate - SAP HCM Payroll and ITIL Foundation Certification.
• Your deep functional and technical knowledge of SAP HCM Payroll (PY) and Time Management (PT) modules is complemented by your understanding of European payroll compliance and GDPR standards.
• You are skilled in stakeholder relationship management within a global, matrixed organization, and have experience leading system transitions and large-scale HR IT platform migrations.

About the Team

You will be part of a dynamic team within the Global HR Solutions division, dedicated to enhancing our payroll services through innovative solutions and collaborative efforts. The team is focused on ensuring operational excellence and compliance while fostering a culture of continuous improvement. Together, you will work towards aligning payroll services with corporate HR strategies, driving the insourcing initiative, and ensuring that our systems meet the highest standards of performance and governance.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With +100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: Siemens Energy Careers

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character—no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Competitive salary and meal allowance
• Fair compensation for international work
• Health insurance coverage
• Remote work permitted within the country
• Additional 5 “Pontes” days off and Birthday off if it falls on a weekday, when not abroad (only applies for Portugal)