Data Program and Performance Lead - PTO
Roche · Madrid, Spain
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Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.
Die Position
At Roche, we are committed to delivering life-changing therapies to patients by scaling cutting-edge digital, data, and operational solutions across global operations. As aData Governance Strategy& Operations Lead (Data Program& Performance Excellence Lead), you will act as a high-impact internal consultant and delivery lead—bridging the gap between digital strategy, advanced analytics, and operational reality.
In this role, you will lead transformation initiatives across Pharma Technical Operations (PT). Using our structured Breakthrough Methodology (Preparation, Diagnose, Design, Implement, and Sustain), you will combine data engineering, AI-driven process optimization, and behavioral change management to replace legacy operational models with scalable, tech-enabled capabilities. You are an empathetic, outcome-obsessed advisor who challenges the status quo and delivers measurable business value.
Your Main Responsibilities
- End-to-End Program Leadership Support: Co-own the scoping, delivery, and value realization of high-impact digital initiatives, ensuring strategic alignment with executive stakeholders, site leaders, and enterprise roadmaps.
- Data Product Delivery: Co-lead the technical scoping and end-to-end deployment of data products, operational AI/ML models, and shop-floor automation into daily manufacturing routines.
- Value Realization& Diagnostics: Utilize hypothesis-driven diagnostics and quantitative metrics (e.g., yield, cycle time, data integrity) to build compelling business cases and track real-world value acceleration.
- Behavioral Change& Adoption: Partner with Organizational Change Management (OCM) leads to design and scale behavioral-based adoption strategies, translating user analytics and behavioral data into product design improvements. Partner with dedicated Principal OCM and Program Leads to ensure technical iterations align with user analytics and overarching governance roadmaps.
- Quality& Regulatory Compliance: Facilitate and strictly adhere all digital and data interventions to GxP, Data Integrity standards, and emerging global regulations (e.g., EU AI Act, Annex 11).
- Scale& Industrialization: Facilitate and help drive digital initiatives out of the "pilot phase" into fully scalable enterprise data products integrated across the global operational network.
- Local Support& Capability Building: Support site process owners and local teams in Agile, Lean, and Design Thinking to build repeatable, long-term internal digital capabilities.
Who You Are
You are an accomplished transformation leader who thrives at the intersection of complex digital and data technology, human behavior, and large-scale operational environments. You combine deep technical literacy with strategic foresight, empathy, and a proven track record of driving change across matrixed organizations. Experience in Change Management and Stakeholder Coaching is as critical as your technical program management expertise. You possess the ability to drive and facilitate execution through cross-functional influence and matrixed leadership, rather than through direct-report management.
Qualifications& Expertise:
- Education: Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Systems, Life Sciences, or a related field (Master’s or equivalent preferred).
- Professional Experience: Minimum of6+ years of experience leading digital, data, or operational excellence transformations within complex, matrixed environments.Minimum of3+ years of experience within pharmaceutical operations, biotechnology, healthcare IT, or highly regulated GxP process industries.
- Consulting Background: Strong consultancy track record, ideally with 5+ years of experience in top-tier firms ("MBB" or "Big 4").
- Technical& Digital Literacy: Solid grasp of enterprise data architecture, AI/ML operational applications, digital adoption platforms (e.g., WalkMe, Pendo), and shop-floor automation.
- Methodology Mastery: Proven expertise combining Lean/Six Sigma principles with Agile, SAFe, Design Thinking, and Organizational Change Management (e.g., Prosci) frameworks.
- Stakeholder Influence& Matrix Leadership: Exceptional communication skills with a proven ability to challenge senior leadership, navigate cross-functional resistance, and translate complex technical concepts into clear business cases.
- Location: Madrid.
What is Here for You
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity, and diversity.
- Impact for Patients: Direct contribution to optimizing the global manufacturing and supply chain operations that bring life-saving therapies to millions of patients.
- High-Visibility Scope: Broad strategic influence across the global Pharma Technical Operations network.
- Growth& Culture: An empowering environment that values psychological safety, flexible hybrid working models, continuous learning, and personal development.
Wer wir sind
Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.
Gemeinsam können wir eine gesündere Zukunft gestalten.
Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.
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