Outlet Client Advisor - La Roca Village
MONCLER · Barcelona, Spain
You apply on the site where the job is posted. I never handle applications.
- Barcelona, Spain
- OUR STORES
- 25447 Job Description
Overview
Stone Island is looking for a 30h part-time Client Advisor to be included in the staff of our Store in La Roca Village, Barcelona.
As a Client Advisor, you will embody the brand’s values through professional presence, refined communication style and a passion for delivering exceptional client experiences. You will guide each client through Stone Island's heritage and collections, developing a deep understanding of their needs and building long-term, sustainable relationships. Working together with the boutique team, you will contribute to both individual and collective performance, ensuring the highest standards of service and operational excellence.
Your Impact
- Deliver an exceptional and personalized client experience, building long-lasting relationships through effective clienteling and after-sales activities while creating a warm and welcoming environment.
- Achieve and exceed individual sales targets, contributing actively to the overall store performance.
- Support the implementation and maintenance of Moncler's visual merchandising standards, ensuring product replenishment and effective stock management in collaboration with the Visual Merchandising team.
- Actively contribute to the preparation and execution of inventory activities.
- Collaborate effectively with colleagues, bringing positive energy, enthusiasm, and a strong team spirit.
Qualifications
- 2-5 years of experience in sales roles; experience within structured luxury fashion or retail companies is considered a strong advantage.
- International mindset and ability to work effectively with a diverse and international clientele.
- Passion for retail, strong client orientation, and a commercially driven mindset.
- Excellent understanding of the luxury market and strong product sensitivity.
- Outstanding interpersonal and communication skills.
- Fluency in Italian and English is required; proficiency in any additional language will be considered a plus.
Compensation & Benefits
- Gross annual salary range: €24,000–€28,000, depending on relevant experience, skills, and internal equity considerations.
- Sales commission scheme linked to store performance.
- Meal vouchers provided for each worked day.