Regional Facilities Manager
JLL · Gdańsk, Poland
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JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
As Regional Facilities Manager, you will coordinate day-to-day operations across maintenance, vendors, health and safety, and finance support in the region. You will be the trusted point of contact who turns requests into results and spots opportunities to improve how spaces work. This is a hands-on, client-facing position where your organizational skills and service mindset directly shape how people experience their workplace. If you enjoy variety, ownership, and building strong relationships, this role is for you.
What You'll Do
Deliver a first-class workplace experience, including hospitality for guests and employees, special events, and office supplies management
Resolve building services issues quickly, covering janitorial services, conference rooms, workstations, and furnishings
Coordinate maintenance activities across EMEA, ensuring work is completed within agreed SLAs
Manage the CMMS, converting external requests into trackable tickets and monitoring them through to resolution
Conduct regular inspections and safety audits, maintain required records, and ensure facilities comply with regulations
Embed health and safety responsibilities across the site, making sure they are understood and implemented
Monitor contractor performance, develop supplier relationships, and support procurement activities
Support financial processes, including tracking and purchase order management
Deliver projects within client budget while identifying cost-saving opportunities and operational improvements
Build strong client relationships, meet established KPIs, complete required reporting, and bring forward innovations and best practices
What We're Looking For
Proven background in facilities management or a related field
Proficiency in CMMS systems and the Microsoft Office Suite
Solid knowledge of building systems and maintenance procedures
Understanding of health and safety regulations and a commitment to compliance
Excellent communication and interpersonal skills, with the confidence to engage colleagues and client staff at all levels
Ability to multitask and prioritize effectively in a fast-paced environment
Strong attention to detail and well-developed organizational skills
A customer-service orientation and a proactive, problem-solving mindset
Flexibility to work occasional overtime when business needs require it
Nice to have: experience in vendor management, and an IFMA certification or related qualification
What we offer:
Competitive Rewards & Benefits Permanent contract after probationary period, private healthcare, cafeteria system, life insurance, and employee assistance program
Flexible Work Environment Hybrid model
Career Development & Growth Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
Stability & Recognition 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.
Inclusive & Supportive Culture Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
Global Perspective 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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