Contract, Technical Specialist I

Company Overview

SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.

Job Overview

The Technical Specialist I supports certification and verification programs by performing assigned technical and audit-related activities under established standards and procedures. This role conducts field and desk assessments, reviews documentation, and contributes to the development and maintenance of program materials. The Technical Specialist I builds foundational technical expertise, supports continuous improvement initiatives, and may assist with research, training, and outreach activities as part of professional development.

Essential Duties and Responsibilities

Auditing

• Conduct onsite and desk audits in accordance with assigned standards and verification requirements.
• Perform required data checks, inventory reviews, and data management system evaluations.
• Support the development of risk assessments and verification plans.
• Complete assigned audit activities within agreed timelines and documentation standards.
• Assist in preparing clear and accurate audit reports with appropriate supervision.
• Communicate audit findings internally and externally in a professional manner.

Quality and Program Development

• Deliver verification services in accordance with corporate quality systems and program requirements.
• Perform technical review of audit reports and/or audit process.
• Maintain accurate competency and training records.
• Participate in internal and external accreditation activities as assigned.
• Stay current on applicable standards and program updates.
• Support continuous improvement efforts through feedback and process adherence.

Client Management

• Communicate professionally with clients to obtain necessary data and documentation.
• Support client onboarding and audit preparation activities.
• Ensure responsiveness and high levels of customer service.
• Escalate complex issues to senior team members as appropriate.

Minimum Qualifications

• Bachelor's Degree in (field) and/or related discipline or
• Master's Degree or higher in a related field
• Must be able to speak in English, Italian and/or French is highly desired
• 3+ years of related equivalent work experience
• Demonstrates strong verbal and written communication skills with the ability to convey technical or procedural information clearly
• Organizes and executes assigned program tasks accurately and on time with attention to detail
• Applies established procedures, standards, and quality requirements to daily work
• Works independently on defined assignments while seeking guidance as needed
• Collaborates effectively with cross-functional teams, auditors, and internal stakeholders
• Maintains accurate data, records, and documentation in program systems
• Learns and applies program standards, workflows, and systems efficiently
• Adapts to changing priorities in a fast-paced, customer-oriented environment
• Proficient with Microsoft Office including Word, Excel, PowerPoint, and Outlook

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

EEOC Statement

SCS Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.