Strategic Account Executive

Description

EIS is seeking a highly motivated Strategic Account Executive to drive long-term customer success, revenue growth, and strategic account expansion. This role is responsible for cultivating deep relationships with key enterprise clients, identifying growth opportunities, and ensuring ongoing value realization. A Strategic Account Executive is a seasoned sales and account-management professional with a track record of driving strategic partnerships and revenue retention. They act as a trusted advisor to key accounts, own revenue growth and retention within their book, and independently manage subscription contract renewals and negotiations.

This position represents the "Strong Operator" level of the Strategic Account Executive career track (Associate Strategic Account Executive Strategic Account Executive Senior/Principal Strategic Account Executive), and reflects the source job posting for this role family.### Key Responsibilities

Strategic Account Growth and Relationship Management

• Acts as a trusted advisor to key accounts, fostering long-term relationships and strategic growth
• Identifies and drives upsell and cross-sell opportunities by understanding the evolving business needs of customers within current installed accounts
• Collaborates with Customer Success Managers (CSMs) to track customer health metrics and proactively address potential risks
• Establishes and maintains relationships with key stakeholders, including C-suite executives, ensuring alignment on goals and priorities
• Leads strategic Quarterly Business Reviews (QBRs) to showcase value delivery, discuss new initiatives, and plan for future growth

Sales and Operational Acumen

• Owns revenue growth and retention within assigned accounts, meeting or exceeding quota-based targets
• Manages renewals and negotiates long-term subscription agreements to secure continued business
• Partners with internal teams (Product, Marketing, Support, etc.) to align customer needs with company offerings
• Identifies long-term at-risk customers and implements corrective actions to ensure retention and satisfaction
• Maintains accurate account, pipeline, and forecast data for revenue and retention reporting

Commercial and Industry Acumen

• Demonstrates strong understanding of subscription-based business models and contract negotiation
• Applies familiarity with the insurance industry and digital transformation to shape account strategy
• Independently negotiates long-term agreements and renewal terms
• Effectively leverages CRM and account-planning tools to run a disciplined, scalable account-management process

Executive Presence and Communication

• Builds trusted relationships with C-suite executives and key stakeholders within accounts
• Leads confident, value-focused QBRs and negotiation conversations
• Communicates account risk and retention/growth progress proactively to Sales leadership
• Provides coaching and feedback to Associate Strategic Account Executives when asked

Skills, Knowledge & Expertise

Functional/ Technical Expertise* 7+ years of experience in strategic account management, enterprise sales, or customer success in the SaaS or insurance technology industry

• Proven ability to build and maintain executive-level relationships and drive strategic growth within key accounts
• Strong track record of meeting or exceeding sales quotas and revenue retention targets
• Exceptional negotiation, presentation, and communication skills
• Experience working cross-functionally with internal teams to enhance customer experience and drive value realization
• Familiarity with the insurance industry, digital transformation, and subscription-based business models is a plus

Behavioral and Interpersonal

• Confident, consultative communicator across executive and working-level audiences
• Self-directed with strong account- and time-management skills
• Ability to work independently and collaboratively in a fast-paced, customer-centric environment
• Begins to mentor and share best practices with Associate Strategic Account Executives
• Building strong working relationships across a multicultural, cross-functional environment
• Takes ownership of account outcomes and escalates judiciously

Managerial

Supervisory Responsibility: None formally required at this level; may informally mentor Associate Strategic Account Executives.

Sphere of Influence:

• Internal — Partners with Customer Success Managers, Product, Marketing, and Support on account health and value realization; supports newer SAEs through knowledge-sharing.
• External — Serves as a trusted advisor to enterprise economic buyers, including C-suite executives, throughout the account relationship.

Job Benefits

What we offer* Work with top talent and great colleagues who are industry and technology experts.

• Operate in a Scaled Agile environment, diverse, multicultural and cross-functional teams
• We are a global and modern software product company building world-class Enterprise InsurtTech Product powered by leading-edge technologies (microservices, reactive, cloud, continuous delivery)
• Flexible working hours and a modern office located in the center of Warsaw
• 3 extra days off
• Employee referral program
• Employment based on Umowa o Pracę

Incentives and Benefits

Allowances:* Remote work compensation, in line with Polish labor regulations

• English and Polish language classes

Benefits:* Health insurance (Medicover)

• Sports compensation (MultiSport)
• KUP for eligible roles

[All pay components are based on objective, gender-neutral criteria within EIS’s Compensation Policy.]### About EIS

EIS Group is the technology innovator for insurance.

EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, agile. Founded in 2008, EIS provides an open, flexible platform of core systems and digital solutions allowing insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create experiences the world will love. With thousands of APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. EIS powers premium growth for insurers in all lines of business worldwide. For more information visit EISGroup.com

After you submit your application for this job vacancy, your personal data will be processed according to the applicable data protection and privacy laws and will be stored in the HR unit of EIS. No personal data will be disclosed to third parties without your consent.

EIS does not use Artificial Intelligence tools or any Generative AI applications in the recruitment and hiring process as part of the screening, assessing or selection process.

At EIS we know that the diversity of our workforce is a strength. We consider for employment all qualified applicants without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, military or veteran status.

EIS does not accept unsolicited resumes from 3rd party agencies and has no fee obligation.