Junior / Senior AI Engineer

The role We are looking for Junior and Senior AI Engineers to join our long-term partnership with ICA. This is a full-time, on-site position in Sarajevo, with a planned start date in September 2026. We are hiring for two positions: one Junior AI Engineer and one Senior AI Engineer. You will become part of a newly established team focused on building AI-powered solutions that support internal business processes across HR, IT, and Finance. Working closely with Swedish and Bosnian colleagues, you will help design, build, and integrate AI agents, copilots, and low-code solutions that improve productivity, streamline business processes, and enhance the employee experience. Project You will join a brand-new AI team responsible for developing enterprise AI solutions using Microsoft's AI ecosystem. The team is focused on building AI agents, copilots, integrations, and orchestration capabilities that automate and optimize internal business processes while delivering secure, scalable, and maintainable solutions. The work includes Designing, developing, and integrating AI agents and copilots

Building AI-powered workflows, automations, and orchestration across enterprise systems

Designing conversations, prompts, and agent workflows

Working with Azure AI services, Copilot Studio, and Power Platform

Developing secure, compliant, and maintainable AI solutions

Supporting testing, continuous improvements, and structured development practices

Collaborating with cross-functional teams and sharing knowledge across the team

(Senior) Leading technical decisions, defining AI architecture, and mentoring junior engineers

Requirements: Junior AI Engineer Minimum 1 year of hands-on experience building or integrating AI solutions

Experience with Microsoft Copilot Studio and/or Azure AI Foundry

Basic knowledge of Power Platform (Power Automate, connectors)

Basic understanding of JavaScript/TypeScript

Basic understanding of C#/.NET or a similar backend language

Familiarity with APIs, web development concepts, Git, and version control

Understanding of AI agent security and observability

Ability to design conversations, flows, and prompts

Familiarity with GitHub Actions or Azure DevOps pipelines

Eagerness to learn both low-code and pro-code AI development

Fluent English communication skills

Senior AI Engineer Experience designing and delivering enterprise AI solutions

Strong experience with Azure AI Foundry, Azure OpenAI, and Azure AI Services

Experience with Microsoft Copilot Studio

Strong understanding of integration and orchestration patterns across enterprise systems, including APIs, event-driven architecture, and microservices

Professional programming experience with C#, Python, or TypeScript

Experience with Azure Functions, Logic Apps, API Management, Service Bus, and Entra ID

Strong understanding of LLMs, prompt engineering, and AI solution design patterns

Experience designing secure, compliant, and maintainable enterprise AI solutions

Experience guiding junior team members and acting as a technical authority for AI architecture decisions

Fluent English communication skills

Nice to have: Azure Machine Learning / MLOps

Azure Data Lake, Microsoft Fabric, or Synapse

RAG patterns, vector databases, and semantic search

DevOps practices (Azure DevOps, GitHub Actions, CI/CD, Infrastructure as Code)

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Power Apps (code-based) and Power BI

Zero Trust and role-based access (RBAC)

Multi-agent architectures and agent orchestration frameworks

FinOps and AI cost optimization

Experience working in large enterprise environments with multiple vendors and governance models

Familiarity with Azure or Microsoft 365

Conditions This isn't a customer-supplier relationship. We operate as one team, one culture, side by side. Focus & stability Long-term partnership - Your growth is tied to the collaboration's success.

Single client focus - No context-switching. Go deep, build expertise, see impact over time.

On-site in Sarajevo - Work from our dedicated office alongside your team.

Growth & learning Knowledge transfer - Learn directly from ICA's engineering teams in Sweden.

Access to ICA's learning hub - Internal training platform with mandatory and optional courses.

Travel to Sweden - 5-day onboarding trip plus ongoing workshops with Swedish colleagues.

Work-life balance & time off Five weeks off - 26 days of paid vacation. Swedish standard.

Flexible hours - Working hours and lunch breaks are flexible within the same time frame.

Religious & personal flexibility - 5 additional days for religious and personal observances.

Health & well-being Private health insurance - Comprehensive private coverage.

• This is a dedicated long-term partnership with its own structure and benefits. These conditions apply to this opportunity and may differ from standard Zendev benefits. How does the hiring process look? Initial contact - You'll receive full details upfront. No surprises.

Pre-screening - Short conversation about your background.

Technical task - Clear instructions and fair deadlines.

Interview with ICA - Meet the Swedish team directly.

Check & offer - Background ve