Underwriter Operations Associate - 12 month FTC

Are you looking to start or grow your career in insurance within a global organisation?

Do you enjoy working with people, learning new processes, and being part of an international team?

If so, this could be a great opportunity to join Chubb’s Global Services team in Madrid.

About the role

We are looking for a motivated and enthusiastic individual to join our Global Services team on a 12-month fixed term contract. This is a great opportunity for someone who is keen to build experience in the insurance industry and develop their skills in a supportive, fast-paced environment.

In this role, you will help provide account management support for global accounts coming into Chubb EMEA through our Worldwide Multinational network. You will support the preparation and delivery of policy documentation for renewals, new business, endorsements, and related administrative tasks, ensuring work is completed accurately and to a high standard.

You will also work closely with colleagues across the Chubb global network, including Underwriting, Credit Control, and other internal teams, giving you the chance to learn how a global insurance business operates.

What you’ll be doing

• Supporting the issue of policy documentation in line with agreed service standards and corporate guidelines
• Working with Underwriters, Clients, Brokers, Chubb offices, and other external parties to help manage account-related queries
• Assisting with business development and client relationship activities
• Supporting Global Client Service Executives and Underwriters with account-related tasks
• Contributing to projects and improvements within the Global Services team
• Helping to ensure Chubb’s service standards are met and, where possible, exceeded
• Working in line with Chubb’s ethical and service standards

What we’re looking for

• Advanced level English language skills
• Additional European language skills would be an advantage, such as French, Dutch, German, or Italian
• An interest in the insurance industry; previous experience is helpful but not essential
• Experience supporting multinational insurance projects is desirable, but not required
• Good Microsoft Office skills, especially Excel
• A customer-focused approach and a willingness to learn Strong attention to detail and a commitment to delivering quality work

What we offer in return!

• 32 days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Private medical insurance
• Life and accident insurance
• Meal allowance
• Pension plan
• Stock purchase plan
• Flexible compensation scheme
• Wellhub
• Employee assistance program Comprehensive Learning & Development offer

Our core values —Integrity, Client Focus, Respect, Excellence, and Teamwork—guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.

Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We ensure our recruitment process is inclusive and accessible. If you require reasonable

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.