Product Adoption Specialist - Client Enablement Team

Job ID: 111941

• Madrid
• Prague

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place. YOUR IMPACT

Your core outcome is a clearly defined Use AI strategy and a concrete rollout plan that reaches every practice, not a set of one-off activities. Within the first two weeks of engagement, the capabilities, the rollout plan, and the roadmap are identified. From there the agenda is implemented against OKRs the candidate helps define alongside leadership, and monitored continuously so adoption compounds rather than stalls. Success is scale: a repeatable enablement model, built once with a flagship practice, then rolled out and adapted across the full portfolio. You will lead the Use AI Agenda for Practices by owning end-to-end delivery of the Use AI agenda across the practice portfolio. You will also develop the strategy and translate it into a clear rollout plan and roadmap, then into tangible, measurable outcome. You will identify capabilities, rollout plan, and roadmap within the first two weeks of engagement, then implement against OKRs defined with leadership and monitor them continuously. You will also build and facilitate learning experiences by facilitating sessions across practices, refreshing modules quickly based on field signal. You will also run activations and sprints end to end, prep materials, deliver live labs, drive micro-reinforcement, host office hours and clinics, and provide targeted 1:1 support to convert learning into daily use. You will be required to produce practice-ready assets by drafting role-based playbooks, prompt packs, job aids, and safe-use guides that fit practice tools and workflow. You will also maintain curated libraries of top workflows, prompts, and Agents through user interviews and field observation; keep content current and organized for reuse You will help execute releases and campaigns. You will ship timely pre-work, crisp follow-ups, and field-ready assets in support of practice rollouts and campaign and attend and contribute to the weekly sync; keep stakeholders informed on the request pipeline and progress. You will measure and report outcomes by defining and tracking the target AI proficiency OKR for each practice, report progress toward the target, and flag gaps early so they can be close and reviewing outcomes against the defined OKRs weekly, so the rollout plan is adjusted on real field signal rather than assumption. YOUR GROWTH

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family. YOUR QUALIFICATIONS AND SKILLS

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• Bachelor’s degree in relevant field
• 6+ years’ experience contributing to programs in learning, change, or tech enablement, ideally at multi-region scale
• Working knowledge of AI adoption and workflow reinvention. You turn user needs into playbooks, learning assets, and measurable outcomes
• Active AI user. You stay current on how the tools are changing and bring that into your day-to-day work
• Comfortable working with senior stakeholders, practice teams, and product teams
• Reliable delivery. You own defined pieces of a workstream, manage your dependencies, and produce crisp output on time
• Data fluency. You apply proficiency standards and read dashboards to steer your work and show impact
• Storytelling and comms that engage busy teams. Exposure to ambassador programs and train-the-trainer is a plus
• Comfort working in a fast, hands-on environment with high ambiguity. You build, ship, learn, and scale
• Collaborative team member who brings an experimentation mindset to the A&E team and supports peers, super users, and faculty Please review the additional requirements regarding essential job functions of McKinsey colleagues. Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.