Business Operations Manager, Global Strategic Account - Novonesis

Interested in a career that matters?


 Do you enjoy working at the intersection of business operations, finance, commercial execution and customer partnerships?

As Business Operations Manager, you will play a central role in driving strong operational, financial and commercial performance in one of Novonesis’ most important customer partnerships.

You will have the opportunity to work across functions and geographies, bringing together stakeholders from across the organization to solve complex business challenges and deliver value to both Novonesis and the customer.

The role and your impact

The role combines operational, financial and commercial responsibilities, giving you the opportunity to influence and contribute to the success of one of Novonesis' most important customer partnerships.

In the role, you will act as a key day-to-day interface for operational, financial and selected commercial topics. Working closely with the Account Director and the broader account team, you will maintain strong oversight of account performance, ensure reliable supply and turn opportunities into actions that strengthen the partnership.

Your key responsibilities include:

• Acting as the primary day-to-day owner for operational topics and selected commercial topics with customers and internal stakeholders.
• Maintaining strong control and transparency on account financials, including profitability drivers, rebates, product mix, accruals and forecast accuracy.
• Managing key account governance processes, including contracts, supply agreements, price lists and related commercial processes.
• Ensuring business continuity and supply reliability by proactively identifying risks, coordinating cross-functional response teams and driving resolution of emerging supply and operational issues.
• Supporting commercial discussions such as contract topics, price requests and initial negotiations, in close alignment with the Account Director.
• Contributing to the direction and priorities of the account by bringing customer, operational and financial insights into account planning, opportunity development and strategic decision-making.
• Identifying and capturing emerging opportunities and driving implementation of new product introductions.
• Supporting partnership optimization initiatives, including opportunities linked to product optimization, sustainability and digitalization.

What you will need to be successful

• Relevant higher education within Business, Sales, Supply Chain, Finance or a related field.
• Minimum 3 years of experience from business operations, finance, supply or customer-facing B2B roles. Experience from the ingredient industry, FMCG/CPG industry or a similar B2B environment is an advantage.
• Strong financial and business acumen, including the ability to translate data into clear and concise business storylines.
• Experience working in complex cross-functional matrix organizations with both internal and external stakeholders.
• Ability to identify and develop growth opportunities by combining customer insights, commercial understanding and cross-functional collaboration.
• Strong analytical capabilities and confidence working with Excel, PowerPoint and business performance data. Experience with Power BI and AI-powered tools is an advantage.
• Full professional proficiency in written and spoken English.

Additional Skills & Interests We Value

• You are structured, detail-oriented and reliable, with strong follow-up discipline.
• You build strong relationships and can influence stakeholders across functions to drive alignment and execution.
• You enjoy digging into data to understand business performance, uncover opportunities and translate findings into practical recommendations.
• You are curious about new technologies and actively explore how AI and digital tools can improve analysis, decision-making and business performance.
• You are proactive and solution-oriented, comfortable taking ownership within a defined scope and escalating when needed.

What we offer

At Novonesis, you will be part of a purpose-driven culture where long-term thinking, collaboration and innovation are central to how we create impact. In this role, you will work with skilled and dedicated colleagues across a global commercial and technical organization. You will have the opportunity to influence customer development, business performance and strategic account priorities, gain exposure to a complex strategic partnership and contribute directly to reliable execution, value creation and more sustainable household care solutions.

Relevant information

Application deadline: 30th August 2026

Contact information: Jeppe Marquard Pedersen, Global Strategic Account Director - jpx@novonesis.com

Limited travel expected, typically around 1–2 trips per year depending on

customer meetings, internal workshops and business needs.

Our purpose guides the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.

Opportunities for everyone

We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.

We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Explore other openings

If this position isn’t the right fit, you may still find other opportunities with us. You’re welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career