Spa Therapist

Summary

As a Spa Therapist, you will be responsible for providing a range of spa treatments while ensuring the highest standards of guest service, professionalism, and operational excellence.

Key Responsibilities

• Deliver a variety of spa treatments including massages, body therapies, facials, and wellness rituals in accordance with Alila standards.
• Conduct professional consultations to identify guest needs and recommend suitable treatments and retail products.
• Create a welcoming, relaxing, and memorable experience for every guest.
• Ensure treatment rooms and spa facilities are maintained to the highest standards of cleanliness, hygiene, and presentation.
• Maintain accurate treatment records and guest preferences.
• Promote spa services, wellness programs, and retail products to maximize guest satisfaction and revenue opportunities.
• Adhere to all health, safety, hygiene, and operational procedures.
• Assist in achieving departmental goals, guest satisfaction targets, and revenue objectives.
• Support colleagues and contribute positively to a collaborative team environment. Qualifications

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Qualifications & Experience

• Recognized certification or diploma in Spa Therapy, Massage Therapy, Beauty Therapy, or a related field.
• Minimum 2 years of experience in a luxury hotel, resort spa, or wellness facility.
• Strong knowledge of massage techniques, body treatments, facials, and wellness practices.
• Excellent communication and interpersonal skills.
• Professional appearance and a genuine passion for guest care and well-being.
• Ability to work in a multicultural environment and adapt to guest needs.
• Previous experience in a luxury island resort or international hospitality brand will be an advantage.
• Good command of spoken and written English.