Head of EU Out-of-Home delivery

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Strategic Leadership

• Develop and execute the European OOH strategy across all markets.
• Ensure PUDO and locker networks complement each other to maximise customer coverage, operational efficiency, and cost savings.
• Identify new business opportunities and innovative OOH solutions that support network growth and carrier efficiency.

PUDO Network

• Own the European PUDO strategy and roadmap.
• Develop strategic partnerships with retail and PUDO network providers.
• Define and continuously improve PUDO fulfilment, in-store, and delivery SOPs.
• Own the business requirements and feature roadmap for the PUDO fulfilment platform, working closely with Product and IT teams to deliver new functionality.

Locker Network

• Define the European locker strategy, ensuring alignment with the overall OOH vision.
• Develop strategic partnerships with external locker networks to expand customer access and create commercial opportunities.
• Define locker fulfilment SOPs and operational standards.
• Lead the development and evaluation of JDL's own locker network and technology pilot to assess future expansion opportunities.

Leadership & Governance

• Lead the central European OOH team and manage country Team Leads responsible for network expansion.
• Guide local teams in developing partnerships while ensuring execution follows the central strategy and operational standards.
• Monitor country performance, identify structural issues, and drive continuous operational improvements across the network.

Cross-functional Collaboration

• Work closely with Commercial, Operations, Product, IT, Procurement, Legal, and Customer Service teams to successfully implement OOH initiatives.
• Lead cross-functional projects and ensure successful delivery of strategic priorities across Europe.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.