Supervisor BCO

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Supervisor BCO (Base Communications Office) to support a unique US Navy program based on the island of Diego Garcia.

Job Responsibilities

The Supervisor BCO is responsible for overseeing the installation, operation, and maintenance of the Base Telecommunications Distribution System and components, ensuring optimal functionality and reliability. This role requires significant technical expertise, industry certifications, and comprehensive experience in managing communication systems and infrastructure. Key responsibilities include, but are not limited to:

• Leading the installation and operation of the Base Telecommunications Distribution System and its various components.
• Maintaining and operating systems such as switch operations, switchboard operations, inside plant telephone switch maintenance, inside plant station equipment, customer premise cabling, and outside plant fiber optic/copper cables.
• Ensuring proper delivery, configuration, and operation of all telecommunications systems in support of Base Communications infrastructure.
• Managing, supervising, and training personnel assigned to the operation and maintenance of base communications systems.
• Monitoring the performance and functionality of the telecommunications systems to ensure they meet operational requirements.
• Verifying proper installation, testing, and documentation for all telecommunications components installed under the Base Communications infrastructure.
• Ensuring compliance by maintaining BICSI Registered Technician Level certification or higher.
• Demonstrating proof of industry certifications or industry-approved certification from equipment manufacturers, verifying qualifications and expertise to install and test provided products.
• Conducting and documenting scheduled inspections, service calls, and preventive maintenance to maintain the Base Telecommunications Distribution System’s optimal functionality.
• Managing resources and overseeing the lifecycle of communications infrastructure, including repairs, replacements, upgrades, and testing for all equipment.
• Collaborating closely with stakeholders to resolve issues efficiently and ensure the continuity of base communications operations.
• Troubleshooting and resolving technical issues quickly to minimize downtime and maintain operational consistency.
• Creating detailed technical reports, records, and documentation regarding system performance, incidents, and repairs completed.

Required Qualifications:

• BICSI Registered Technician Level certification or higher.
• Proof of industry-specific certifications or industry-approved certifications from each equipment manufacturer, indicating qualification to install and test the provided products.
• Comprehensive experience in all aspects of Base Telecommunications Distribution Systems, including switch operations, switchboard operations, inside plant switch and station maintenance, outside plant fiber optic/copper cables, and cabling infrastructure management.
• Expertise in managing and supporting telephone switching systems, network cabling, and related infrastructure components.
• Strong technical understanding of system design, installation, operation, and maintenance of telecommunications systems.
• Excellent troubleshooting and problem-solving skills for identifying potential issues, minimizing system disruptions, and repairing communications systems.
• Solid interpersonal and leadership skills to effectively supervise and train personnel.
• High school diploma or equivalent (relevant technical certifications are highly valued).
• Employees must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
• Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.

Preferred Qualifications:

• Certification and training in telecommunications systems, such as Certified Fiber Optic Technician (CFOT) or equivalent.
• Familiarity with Navy or Department of Defense communication and telecommunication operations and infrastructure.
• AT&T, Cisco, or other manufacturer-specific certifications in switching and cabling systems.
• Proficiency in using diagnostic and testing equipment for telecommunications systems.
• Prior experience in an OCONUS (Outside the Continental United States) environment with a multi-national workforce.
• Valid country driver’s license.

Other Responsibilities

Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.

Working Environment

This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in office, industrial, warehouse, port, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements.

Physical Requirements

Requirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location.