Fire Alarm Dispatcher

Fire Alarm Dispatcher

Amentum is a global leader in advanced engineering and innovative technology solutions,

trusted by the United States and its allies to address their most significant and complex

challenges in science, security and sustainability. Our people apply undaunted curiosity,

relentless ambition and boundless imagination to challenge convention and drive progress.

Our commitments are underpinned by the belief that safety, collaboration and well-being

are integral to success.

Amentum is seeking a Fire Alarm Dispatcher to support a unique US Navy program on the

island of Diego Garcia. The Fire Alarm Dispatcher serves as the primary communications

link for Fire and Emergency Services, ensuring prompt and effective emergency response

by monitoring fi re alarm systems, receiving emergency calls, dispatching personnel and

equipment, and maintaining accurate communication throughout emergency incidents.

Job Responsibilities:

Monitor fi re alarm systems and respond promptly to alarm activations in

accordance with established emergency response procedures.

• Receive, prioritize, and process emergency and non-emergency calls for service.
• Dispatch fi re, rescue, emergency medical, and other emergency response

personnel using established communication protocols.

• Operate communications equipment including radios, telephones, and Computer

Aided Dispatch systems.

• Maintain continuous communication with responding units, providing real time

updates and critical incident information.

• Document all calls for service, dispatched units, alarm activations, and emergency

incidents accurately and completely.

• Monitor the operational status of fi re alarm and communications systems and

report equipment malfunctions for immediate corrective action.

• Coordinate emergency communications between Fire and Emergency Services

personnel, outside agencies, and installation stakeholders.

• Assist in tracking alarm system maintenance, testing, and scheduled inspections to

minimize system downtime.

• Maintain confidentiality of emergency information and ensure compliance with

department policies and procedures.* Support emergency operations by providing timely, accurate, and professional

communications during routine and high-risk incidents.

• Participate in required training, certification, and continuing education programs.
• Perform other job-related duties as assigned that are consistent with the nature and

level of the position.

Required Qualifications:

• High school diploma or equivalent.
• Certification as Telecommunications Operator I and II and Hazardous Materials

Awareness, or the ability to obtain all required certifications within 12 months of

employment.

• One (1) to three (3) years of experience in emergency dispatch, public safety

communications, fi re service communications, or a related fi eld.

• Ability to remain calm and make sound decisions during emergency situations.
• Proficiency in operating radios, telephones, Computer Aided Dispatch systems, and

other emergency communications equipment.

• Excellent verbal communication and customer service skills.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to obtain country-specific visas per the U.S. Department of State Foreign

Clearance Guide.

• Ability to successfully pass contract medical requirements and maintain

compliance throughout the duration of deployment.

• Must be able to obtain and maintain facility credentials/authorization. Must read,

speak, and comprehend English to the extent that they can perform the contract

requirements and comply with installation emergency procedures.

Preferred Qualifications:

• Prior experience working in an austere OCONUS (Outside the Continental United

States) environment with a multi-national workforce

• Experience supporting government, military, or emergency response

communications operations.

• Experience working in a multi-agency emergency communications center.
• Advanced training or certification in emergency communications, Computer Aided

Dispatch, incident communications, or emergency management. Other Responsibilities:

Safety: Amentum enforces a safety culture whereby all employees have the responsibility

for continuously developing and maintaining a safe work environment. As appropriate,

each employee is responsible for completing all training requirements, fulfi lling all self-

aid/buddy aid responsibilities, participating in emergency response tasks, and serving on

safety committees and teams.

Quality: Quality is the foundation for the management of our business and the keystone to

our goal of customer satisfaction. It is our policy to consistently provide services that meet

customer expectations. Accordingly, each employee must conform to the Amentum

Quality Policy and carry out job activities in compliance with applicable Amentum Quality

System documents and customer contracts. Each employee must read and understand

their Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance: Each employee must read, understand, and implement the

general and specific operational, safety, quality, and environmental requirements of all

plans, procedures, and policies pertaining to the job.

Working Environment

This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote

overseas location supporting U.S. Government operations. Employees may work in office,

industrial, warehouse, port, airfield, and outdoor environments and may be exposed to

high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work

schedules may include evenings, weekends, holidays, and extended hours based on

operational requirements.

Physical Requirements

Requirements may include prolonged sitting, standing, walking, climbing stairs, and

working in both indoor and outdoor environments. Must be able to meet all medical,

security, and deployment requirements associated with assignment to a remote overseas

location.