Biospecimen Coordinator

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

All Biospecimen Operations employees are responsible for adherence to LabConnect standard operating procedures and policies, and working towards corporate goals. The Biospecimen Coordinator (BSC) will serve in a cross-functional role between Biospecimen Operations. The BSC will perform duties related to inventory, shipment, and destruction requests from the sponsor. This includes, but is not limited to scheduling shipments, shipment request related documentation and communication, and issue resolution.

Essential Duties and Responsibilities

• Responding to inventory requests received from sponsor either directly or through Project Management
• Responding to shipment or destruction requests received from sponsor either directly or through Project Management
• Issue resolution or escalation as a result of discrepancies discovered during the inventory, shipping, and/or destruction of samples or at the request of Project Management or Biospecimen Operations
• Maintain recurring shipment schedule
• Triaging ad hoc shipment requests
• Maintaining and triaging destruction requests
• Submitting shipment and/or destruction requests to Biospecimen Operations
• Creating and maintaining pull lists and shipping manifests
• Updating xREACH systems regarding sample status as appropriate
• Acquiring all shipping documentation from Biospecimen Operations
• and/or Logistics (Specialty courier AWB, customs invoices, CDC statements)
• Create appropriate courier bookings for each outbound shipment.
• Liaison between the logistics department, Project Management, and Biospecimen Operations
• Communicating internally and externally on matters related to shipments
• Non-conformance reporting and participation in non-conformance/CAPA investigations.
• Attend protocol trainings/meetings and subsequent staff training
• Support in creating and maintaining training documents and SOPs
• Support training of junior personnel
• Other duties as required by management

Education and Experience

One of the following:

• Bachelor’s degree with 6 months experience in specimen management
• Associate’s degree with 1 year experience in specimen management
• High School Diploma (or GED) with 2 years experience in specimen management

Skills and Ability

• Excellent verbal and written communication skills required
• Computer proficiency required
• Familiarity working with databases, and advanced Excel skills strongly preferred
• Ability to multi-task and prioritize workload required
• Customer Service experience required
• Critical thinking and ability to problem-solve

Supervisory Responsibilities: None

Physical Demands:

While performing the duties of this job, the occupant is regularly required to:

• Sit 70% of the week.
• Stand 15% of the week.
• Walk and/or reach with hands and arms 15% of the week.
• Read text of various sizes.
• Communicate with others and hear.
• Lift, pull and/or push up to 50 pounds or 22.68 kilograms.

Join our team and discover how your work can impact patients' lives around the world!

Some of the Perks our LabConnectors Love:

• We truly live our values: People First, Quality Focused, Customer Centered, Technology Driven and Accountability Always
• The opportunity to make a meaningful impact on a passionate and growing team
• Strong communication and collaboration within a smaller sized team
• Access to tools and resources that empower you to excel in your role

In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication.

We are proud to be an Equal Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.

LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with the General Data Protection Regulation (GDPR). For this job posting, all hiring decisions are made with meaningful human involvement and consideration. In this context, no applicant is subject to a decision based solely on automated processing within the meaning of Article 22 of the GDPR.

To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/

If you need assistance to complete your job application, search for a job opening, or submit an online application at LabConnect - please email talent@labconnect.com or call +1 (423) 722-3155.