Marketing Data Operations Analyst (Roiback)

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:

About Us

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy

Job summary

The Marketing Data Operations Analyst supports the Roiback Digital Marketing team by ensuring the accuracy of campaign data used for invoicing, payment processing, and financial reporting. The role is highly operational, with responsibilities focused on billing, reconciliations, and data validation.

This position is ideal for someone who is highly organised, detail-oriented, and experienced in Excel. Knowledge of digital marketing, SQL, or data analysis is a plus, but not essential. We are looking for someone eager to learn and develop into more technical responsibilities over time.

Key Responsibilities

• Provide accurate campaign data for invoicing and financial reporting.
• Manage billing and payment spreadsheets, ensuring data accuracy and completeness.
• Review supplier invoices, platform costs, and campaign allocation files.
• Reconcile data from multiple sources and investigate discrepancies.
• Perform regular data quality checks and validations.
• Support monthly billing and reporting processes.
• Collaborate with Finance, Marketing, and Operations teams.
• Maintain clear documentation of processes and issues.
• Assist with reporting, dashboards, and data-related projects as skills develop.
• Identify opportunities to improve operational processes and efficiency.

Skills & Experience

• Advanced Excel skills, including formulas, pivot tables, and data validation.
• Exceptional attention to detail and accuracy, particularly when handling large payments and financial data.
• Strong numerical and organisational skills.
• Ability to identify and resolve discrepancies.
• Strong communication and stakeholder management skills.
• Basic understanding of digital marketing is desirable.
• Exposure to SQL or reporting tools is beneficial but not required.
• Interest in learning data, reporting, and technical skills.
• Experience in digital marketing, e-commerce, hospitality, or technology is a plus but not required. At HBX Group, we believe that diversity drives innovation and makes travel a force for good.

We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.