Lead I - Data Engineering

Role description

About the Role:

We are looking for a Business Intelligence Developer to join our Self-Service Analytics team. In this role, you will support, implement, test, document, and maintain self-service business intelligence solutions, including analytics, visualization, and reporting technologies. You will play a key role in enabling business users to leverage Tableau and Power BI effectively while expanding your expertise in data warehousing and modern data technologies.

Key Responsibilities

Business Intelligence & Analytics Support:

• Support and enable the business intelligence and analytics user community.
• Troubleshoot BI-related issues and respond to user inquiries.
• Gather, analyze, and document business requirements and user pain points.
• Assist in delivering training sessions and promoting BI best practices.
• Help users adopt and optimize Tableau and Power BI solutions.

Platform Administration & Governance:

• Manage Tableau and Power BI user access, permissions, and licensing.
• Support the administration of Tableau Server and Power BI Service environments.
• Assist with solution deployment, governance, performance tuning, and ongoing maintenance.
• Ensure adherence to established standards, processes, and procedures.

Documentation & Process Improvement

• Develop and maintain knowledge base content, including FAQs and error catalogs.
• Document processes, technical procedures, and support materials.
• Identify and implement process improvements and automation opportunities to reduce operational support efforts.
• Contribute to continuous improvement initiatives within the Self-Service Analytics Center of Excellence (SSACOE).

Collaboration:

• Partner with BI Leads, analysts, and stakeholders to support analytics initiatives.
• Collaborate with SSACOE team members on projects aligned with the organization's self-service analytics strategy.
• Perform additional duties and special projects as assigned.

Education & Experience:

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Business, or a related field, or equivalent combination of education and experience.
• 1+ years of experience in Business Intelligence, Data Analytics, or a related field.
• Experience with Kimball dimensional data modeling methodologies.
• 1+ years of experience working with:
  • Semantic layers
  • Data cubes and extracts
  • Scheduling technologies
  • Analytics, visualization, and reporting tools
• Strong interest in developing data analysis and analytics capabilities.

Technical Skills:

• Experience with Tableau Desktop and Tableau Server.
• Experience with Microsoft Power BI and Power BI Service.
• Strong SQL skills and experience working with databases such as:
  • Snowflake
  • Vertica
  • Oracle
  • SQL Server
  • Other relational database platforms
• Understanding of BI architecture, reporting, and visualization best practices.

Soft Skills:

• Ability to learn new technologies quickly.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to explain technical concepts to both technical and non-technical audiences.
• Ability to collaborate effectively across teams and build consensus.

Education:

• Master's degree in Computer Science, Information Systems, Analytics, or a related field.

Technical Skills:

• Python programming experience.
• Experience using Tableau and Power BI APIs.
• Exposure to data warehouse, big data, and cloud analytics technologies.

What We Offer:

• Opportunity to work with enterprise-scale BI and analytics platforms.
• Collaborative and innovative analytics environment.
• Exposure to modern data, reporting, and visualization technologies.
• Professional growth and development within a Center of Excellence model.

Skills

Power BI, Kimball, Tableau, SQL

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.