Local EUC Intern
Solenis · Terrassa, Spain
You apply on the site where the job is posted. I never handle applications.
o Provide IT level 3 technical support to the end user community
o Knowledge of one or more of the applications such as Active Directory, Print Server, File Server, Basic Network Information, Microsoft O365 applications, preferably used as a department related to information systems,
o Follow-up of incoming issues via IT ServiceDesk ticket system
o Supporting user problems on the IT Helpdesk side (notebook & PC repair and problems, printer problems, internet problems, company mobile phone mobile application support and phone malfunctions, checking equipment requests, various application problems used in the company, etc.).
o Making and organizing IT related documentation
o Keeping track of IT inventory records and their organization
o To be able to actively support various projects that are or will be related to IT