I2C Collections Specialist
Webasto · Lisbon, Portugal
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Job Description I2C Collections Specialist Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?
Responsibilities:
- Manage a portfolio of customer accounts and perform daily collection activities
- Monitor overdue invoices and carry out structured follow-ups to secure timely payments
- Communicate with customers to align on payment date
- Investigate and resolve disputes related to invoices, credit notes, and payment discrepancies
- Collaborate closely with stakeholders such as Sales, SCM and Local Finance to resolve invoice disputes and support clean account reconciliation
- Ensure accurate posting and reconciliation of customer payments in the ERP system
- Collaborate with the Cash Application team to resolve outstanding issues
- Perform month-end closing activities related to accounts receivable
- Contribute to continuous improvement initiatives within the I2C processes at the SSC
- Lead aging meetings with stakeholders and provide regular status to stakeholders
- Mantain and Update DeskTop Procedures
Requirements:
- Degree in Accounting, Management, Finance, or a related field.
- 3–5 years of previous experience in Collections, Accounts Receivable, O2C, or Customer Financial Services (preferably in a Shared Service environment).
- Strong MS Office skills, particularly Excel;
- Experience with SAP R3 or S/4Hana
- Fluency in English (written and spoken); additional languages are a plus
- Excellent communication, negotiation, and problem-solving skills
- Highly organized, resilient, detail oriented, and able to take ownership of tasks.
- Ability to work effectively under pressure while managing multiple deadlines and priorities.
Salary Range: 27k - 31K Annual
Become a part of our company: Additional information and the opportunity to apply online can be found at www.webasto.com/career
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