Contract Logistics Ops Manager

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

As a Contract Manager you analyze and plan for operational success and customer satisfaction. You are responsible to develop operational goals and plans, and you are able to manage organizing and structuring a team or department. Within this role you are collaborating with different departments to develop account level profit and loss statements and other financial reports and forecasts. Besides that, you are able to manage operations to meet the customer deadlines, developing and executing account plans, cross selling, providing customer service and participating in reviews and revisions of statements of work. In short, a very diverse and challenging position.

What you get

• Manage, maintain and improve relationship between customer and UPS SCS;
• Achieve customer KPI’s and SLA’s;
• Advise, develop and implement processes and procedures that will improve operational performance;
• Manage and control all outsourced Warehousing, VAS and Transporation activities;
• Increase service portfolio for all customers by pro actively cross selling;
• Actively measure and improve performance levels and reduce costs related to customer operations;
• Set and meet annual business plans;
• Develop and train employees;
• Ensure a safe work environment with high levels of employee satisfaction

What you’ll need

• Education: At least a bachelor or master, preferably in business or supply chain management;
• A minimum of 8-10 years of experiencein Logistic Industry, preferable in different roles;
• Thorough knowledge of international transportation warehousing, warehouse management Systems, inventory management and custom regulations;
• Fluently speaking and writing English language;
• Solid financial knowledge and understanding;
• Management skills;
• Strong communication skills;
• Flexible attitude.

About UPS

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Excited for this challenge? Apply now!

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.