Community Conversations

The Infrastructure Accounting Coordinator supports the day-to-day operations of the Community Support Association (CSA), which provides services to enhance the quality of life for the US Consulate General Frankfurt community. These services include fitness memberships, school payments, shuttle services, facility rentals, TDY quarters, internet, and other community services.

The Coordinator is responsible for processing invoices and payments, maintaining accurate customer records, updating the CSA website, and providing administrative support across multiple business areas. The position requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities while providing excellent customer service.

Key Duties:

• Billing and Financial Administration
  • Creates and sends invoices, processes payments, tracks outstanding balances, and maintains accurate records in QuickBooks, PayPal, and CSA tracking systems.
  • Reconciles customer payments with bank deposits and records transactions accurately.
  • Processes billing for fitness memberships, school payments, shuttle services, vendors, rentals, TDY quarters, and CSA services.
• Fitness Memberships
  • Processes new memberships, renewals, payments, and cancellations.
  • Maintains membership records, sends renewal reminders, and coordinates membership forms and fitness access with the Service Department.
  • Prepares quarterly military fitness membership invoices.
• CSA Infrastructure and Vodafone Services
  • Processes new service sign-ups, changes, moves, and cancellations.
  • Maintains customer billing records, sends invoices and payment reminders, tracks payments, and coordinates service changes with Vodafone and the Service Department.
  • Monitors pre-arrival billing arrangements and updates customer payment information as needed.
• Website and General Administration
  • Updates the CSA website and online forms as requested by staff or the Board.
  • Maintains accurate customer, vendor, membership, and payment records.
  • Communicates with customers and internal departments regarding payments, invoices, and service inquiries.

Qualifications:

• Strong organizational skills and attention to detail.
• Experience in administrative support, customer service, billing, or bookkeeping preferred.
• Comfortable working with invoices, payment records, and financial data.
• Proficiency with Microsoft Office; QuickBooks and PayPal experience desirable.
• Clear written and oral communication skills.
• Able to manage multiple priorities, meet deadlines, and work independently or collaboratively. Working Hours:

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Working hours and weekly schedule to be determined. Some flexibility may be required to accommodate CSA operational needs. This position is part time and hybrid work is an option.

Benefits & Additional Information

This position is open to EFMs of the US Consulate General Frankfurt.

For more information, email [email protected].

Apply by 11/12