IT Asset Management (ITAM) Specialist

Responsibilities

• Support Product Owners and business stakeholders with software licensing, usage, entitlement and other SAM-related questions.
• Maintain and analyse software license, entitlement and usage information to provide a reliable basis for license management, optimisation and compliance.
• Analyse software usage and demand to identify opportunities to optimise, reallocate or reduce licenses.
• Support license reviews, renewals, compliance activities and software audits, working together with Product Owners and other stakeholders.
• Oversee software requests from initial demand through review and approval to delivery, ensuring progress and transparency throughout the process.
• Coordinate and follow up with Digital Product Owners and other stakeholders to ensure that required activities, information, reviews and approvals are completed.
• Ensure that software demand is properly reviewed and challenged, including consideration of existing licenses, available software and alternative solutions, and escalate blockers when required.

Requirements

• 4+ years of experience in Software Asset Management, IT Asset Management, Procurement, or IT Operations.
• Demonstrated experience managing enterprise software licensing and compliance programs.
• Experience supporting software audits and vendor negotiations.
• Strong analytical and problem-solving abilities.
• Excellent stakeholder management.
• Negotiation and influencing skills.
• Effective communication and presentation capabilities.
• Attention to detail and strong organizational skills.